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About

HelloCounsel is an AI voice agent built specifically for personal injury, workers' compensation, and mass tort law firms. Rather than functioning as a generic answering service, it resolves the entire PI call lifecycle: front-desk reception, new client intake, records requests, case-opening status calls, and client treatment/status updates. Every call -- inbound or outbound -- is answered by the AI agent and written back into the firm's case management system (Filevine, Litify, Clio, Smart Advocate, MyCase, or CasePeer) as a structured note in real time, using native API integrations rather than manual data entry or third-party automation tools like Zapier. This gives firms full documentation and operational visibility on every call, at a fraction of the cost of traditional human answering services.

About

Veza Reception is a specialized virtual receptionist platform designed to help law firms manage incoming calls, client inquiries, and appointment scheduling without requiring in-house front desk staff. It provides trained legal receptionists who answer calls in the firm’s name and follow customized scripts and routing rules defined during onboarding, ensuring each interaction reflects the firm’s brand, professionalism, and intake process. Calls can be screened, routed, or transferred depending on urgency and client type, with warm transfers used for high-priority situations when attorneys are available. Receptionists gather essential information such as the caller’s name, reason for contacting the firm, case details, and other intake data so attorneys receive clear and organized summaries immediately after the call. It supports appointment scheduling for consultations and follow-up calls, helping law firms convert potential leads into booked meetings.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mid-market personal injury, workers' compensation, and mass tort law firms (~10-200 employees) with dedicated case managers and an existing case management system (e.g. Filevine, Litify, Clio) -- particularly firms currently paying $3,000+/month for traditional answering or intake services.

Audience

Law firms and solo attorneys who need a virtual receptionist service to handle client calls, perform intake, and schedule consultations without hiring full-time front desk staff

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$500
Free Version
Free Trial

Pricing

$200 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HelloCounsel
Founded: 2025
United States
www.hellocounsel.ai/

Company Information

Veza Reception
United States
vezareception.com

Alternatives

Alternatives

Clio

Clio

Themis Solutions
Clerx

Clerx

Clerx AI

Categories

Categories

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe

Integrations

8am CasePeer
8am MyCase
Calendly
Clio
Filevine
Lawmatics
PracticePanther Law Practice Software
Rocket Matter
Smokeball
YouCanBookMe
Claim HelloCounsel and update features and information
Claim HelloCounsel and update features and information
Claim Veza Reception and update features and information
Claim Veza Reception and update features and information