Hello Patient RepuGen

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Hello Patient:

About

Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.
RepuGen:

About

RepuGen is an all in one reputation and review management software for doctors, medical practices, bigger healthcare organizations and dental practices. With an unmanaged reputation, you're likely losing thousands in revenue as 75% of patients will not visit a healthcare business with below 4 stars. RepuGen administers a survey to understand patients' sentiments immediately after a visit, then directs them to review sites to share their experience. As a result, you’ll better understand patients, allow for service recovery, and strengthen your online reputation – all at once. Online reputation increasingly influences whether patients will call or visit a medical or dental practice, as more people continue using the internet to search for healthcare. However, in healthcare especially, unhappy patients tend to be the loudest. Thus, dissatisfied patients' reviews can negatively (and inaccurately) portray your healthcare practice.
Hello Patient:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
RepuGen:

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported
Hello Patient:

Audience

Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).
RepuGen:

Audience

Doctors and healthcare organizations looking for a healthcare reputation management platform
Hello Patient:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
RepuGen:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Hello Patient:

API

Offers API Not Supported
RepuGen:

API

Offers API Not Supported
Hello Patient:

Screenshots and Videos

RepuGen:

Screenshots and Videos

Hello Patient:

Pricing

Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version Not Supported
Free Trial Not Supported
RepuGen:

Pricing

We offer a core reputation management plan + 4 different add ons. Start with the Core Plan, and add to it the add ons based on your preferences.
Free Version Not Supported
Free Trial Supported
Hello Patient:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
RepuGen:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Hello Patient:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported
RepuGen:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported
Hello Patient:

Company Information

Hello Patient
www.hellopatient.com
RepuGen:

Company Information

RepuGen
Founded: 2016
United States
www.repugen.com
Hello Patient:

Alternatives

RepuGen:

Alternatives

Hello Patient:
RepuGen:
Hello Patient:
SurgyFrontdesk

SurgyFrontdesk

Surgy Innovation Labs
RepuGen:
myPracticeReputation

myPracticeReputation

Practice Builders
Hello Patient:
DoctorConnect

DoctorConnect

Adtel International
4.7 out of 5 stars
RepuGen:
Hello Patient:
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare
4.3 out of 5 stars
RepuGen:
Hello Patient:

Categories

AI Receptionists Supported
AI Voice Agents Supported
Dental Supported
Dermatology Supported
Healthcare AI Supported
Optometry Supported
Patient Engagement Supported
Patient Intake Supported
Patient Scheduling Supported
RepuGen:

Categories

Hello Patient:

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Not Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Not Supported

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Not Supported
Patient Account Management Not Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Not Supported

Dermatology Features

Claims Management Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Image Management Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Progress Notes Not Supported
Scheduling Supported
Treatment Plans Not Supported

Optometry Features

Appointment Management Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Supported
Recall Tracking Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported
RepuGen:

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Not Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Reputation Management Features

Campaign Management Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported
Hello Patient:

Integrations

AdvancedMD Supported
Covetrus Pulse Supported
Dentrix Not Supported
DrChrono Not Supported
EPIC Agent CRM Supported
EagleSoft Not Supported
Freshdesk Supported
HubSpot AEO Supported
ModMed Supported
NextGen Healthcare EHR Not Supported
Veradigm EHR Supported
Veradigm Practice Management Not Supported
Zenoti Supported
athenaOne Supported
eClinicalWorks Supported
RepuGen:

Integrations

AdvancedMD Supported
Covetrus Pulse Not Supported
Dentrix Supported
DrChrono Supported
EPIC Agent CRM Not Supported
EagleSoft Supported
Freshdesk Not Supported
HubSpot AEO Not Supported
ModMed Not Supported
NextGen Healthcare EHR Supported
Veradigm EHR Not Supported
Veradigm Practice Management Supported
Zenoti Not Supported
athenaOne Not Supported
eClinicalWorks Not Supported
Hello Patient:
Claim Hello Patient and update features and information
Claim Hello Patient and update features and information
RepuGen:
Claim RepuGen and update features and information
Claim RepuGen and update features and information