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About

Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.

About

Relatient is a healthcare technology company focused on improving patient access through intelligent scheduling, communication & automation. The core platform, Dash®, unifies appointment scheduling, patient engagement, and AI-driven workflows into a single system built specifically for healthcare organizations. Designed for hospitals, health systems & medical practices, Relatient helps manage complex scheduling across providers, locations & specialties using rules-based logic. The platform enables patient self-scheduling, automated reminders & multi-channel communication via text, email, chat & voice. With AI-powered voice automation & deep EHR integrations, Relatient reduces administrative workload, streamlines call center operations & improves scheduling accuracy. This unified approach helps organizations expand access, reduce no-shows & deliver a more seamless patient experience at scale. HITRUST Risk-based certification, SOC2 compliance & proven HIPAA track record.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).

Audience

Health centers searching for a comprehensive patient access solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Usage based (per conversation). Charged per minute and conversation (for text and web chat)
Free Version Not Supported
Free Trial Not Supported

Pricing

Demo for Pricing
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Hello Patient
www.hellopatient.com

Company Information

Relatient
Founded: 2012
United States
www.relatient.com

Alternatives

Alternatives

DoctorConnect

DoctorConnect

Adtel International
DoctorConnect

DoctorConnect

Adtel International
NextGen Healthcare EHR

NextGen Healthcare EHR

NextGen Healthcare

Categories

AI Receptionists Supported
AI Voice Agents Supported
Dental Supported
Dermatology Supported
Healthcare AI Supported
Optometry Supported
Patient Engagement Supported
Patient Intake Supported
Patient Scheduling Supported

Categories

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Supported
Collaboration Supported
Messaging Supported
Mobile Access Supported
Patient Education Supported
Patient Portal Not Supported
Personal Health Record Supported
Progress Tracking Supported
Self Management Not Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Supported
Patient Records Management Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Dental Features

Appointment Management Supported
Appointment Reminders Supported
Claims Management Not Supported
Clinical Charting Not Supported
Imaging Not Supported
Inventory Management Not Supported
Patient Account Management Not Supported
Patient Billing Supported
Patient Records Management Supported
Treatment Planning Not Supported

Dermatology Features

Claims Management Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Image Management Not Supported
Inventory Management Not Supported
Patient Portal Not Supported
Progress Notes Not Supported
Scheduling Supported
Treatment Plans Not Supported

Optometry Features

Appointment Management Supported
Insurance Management Not Supported
Inventory Management Not Supported
Patient Records Supported
Recall Tracking Supported

Patient Engagement Features

Appointment Scheduling Supported
Care Planning Not Supported
Collaboration Not Supported
Messaging Supported
Mobile Access Supported
Patient Education Not Supported
Patient Portal Not Supported
Personal Health Record Not Supported
Progress Tracking Not Supported
Self Management Not Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Supported
Patient Intake Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Integrations

AdvancedMD Supported
ModMed Supported
Veradigm EHR Supported
athenaOne Supported
eClinicalWorks Supported
Azalea EHR Not Supported
Covetrus Pulse Supported
DrChrono Not Supported
EPIC Agent CRM Supported
EpicCare EMR Not Supported
Freshdesk Supported
Greenway Health Not Supported
Healthy Planet Not Supported
MEDITECH Expanse Not Supported
NexTech Patient Portal Not Supported
NextGen Healthcare EHR Not Supported
Nextech Not Supported
Office Practicum Not Supported
Oracle Health Not Supported
Zenoti Supported

Integrations

AdvancedMD Supported
ModMed Supported
Veradigm EHR Supported
athenaOne Supported
eClinicalWorks Supported
Azalea EHR Supported
Covetrus Pulse Not Supported
DrChrono Supported
EPIC Agent CRM Not Supported
EpicCare EMR Supported
Freshdesk Not Supported
Greenway Health Supported
Healthy Planet Supported
MEDITECH Expanse Supported
NexTech Patient Portal Supported
NextGen Healthcare EHR Supported
Nextech Supported
Office Practicum Supported
Oracle Health Supported
Zenoti Not Supported
Claim Hello Patient and update features and information
Claim Hello Patient and update features and information
Claim Relatient and update features and information
Claim Relatient and update features and information