Hello Patient vs. Recupra Comparison


Hello Patient	Recupra Puppeteer AI	+	+
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About Hello Patient is a healthcare AI company. Its product, Mia, is an AI receptionist for healthcare that handles every patient conversation, across voice, text, and web chat, around the clock. Multi-location groups across specialties, as well as consumer health brands, use Mia to handle more conversations without adding staff. At the front office, Mia answers every call, books appointments, runs new-patient intake, verifies insurance, takes refill requests, and collects payments. Behind the desk, she follows up after visits, converts referrals, runs recall outreach, and chases open balances. When a call needs a person, she hands it off with full context, never gives medical advice, and logs every interaction. She works with the EHR, practice management, and CRM systems practices run, reads the live schedule, and books into it. With Mia answering 100% of calls, the front desk stays with the patient, and practices book around 20% more appointments. Hello Patient is HIPAA-compliant.	About Recupra closes the revenue gaps a front desk cannot catch: unfilled slots, no-shows, and patients who drift out of care. The platform runs a set of AI agents, each responsible for one job. The Reminder Agent confirms upcoming appointments and reschedules on the call. The Waitlist Agent detects a cancellation and phones waitlisted patients until the slot is filled. The No-Show Agent calls patients who missed a visit and rebooks them. The Reactivation Agent reaches lapsed patients. Further agents cover intake, follow-up, and routine admin requests. Every agent reads and writes to the clinic's existing EHR, so bookings land in the real calendar and the chart stays current. Agents speak naturally on the phone, handle objections, and hand off to staff when a call needs a person. Recupra is HIPAA compliant and signs a Business Associate Agreement. Pricing is outcome based, so a clinic pays only when an agent produces a booking, a confirmation, or a recovered visit.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Multi-location healthcare practices and health systems, virtual care providers, and consumer health brands (like DTC pharmaceuticals or subscription-based care)).	Audience Outpatient healthcare clinics in the United States, including dental, mental health, physical therapy, med spa, and weight loss practices.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos No images available
Pricing Usage based (per conversation). Charged per minute and conversation (for text and web chat) Free Version Free Trial	Pricing $5 Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Hello Patient www.hellopatient.com	Company Information Puppeteer AI Founded: 2023 United States recupra.com
Alternatives FlowHealth	Alternatives FlowHealth
mdhub	Prosper AI
Ubie	Assort Health
DoctorConnect Adtel International	Hemingway
NextGen Healthcare EHR NextGen Healthcare View All	TensorLinks TensorLinks AI View All
Categories AI Agents for Healthcare AI Receptionists AI Voice Agents Dental Dermatology Healthcare AI Optometry Patient Engagement Patient Intake Patient Scheduling	Categories AI Agents for Healthcare
Show More Features Dental Features Appointment Management Appointment Reminders Claims Management Clinical Charting Imaging Inventory Management Patient Account Management Patient Billing Patient Records Management Treatment Planning Dermatology Features Claims Management EMR / EHR HIPAA Compliant Image Management Inventory Management Patient Portal Progress Notes Scheduling Treatment Plans Optometry Features Appointment Management Insurance Management Inventory Management Patient Records Recall Tracking Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Patient Scheduling Features Analytics/Reporting Approval Process Control HIPAA Compliant Mobile Access Notifications/Alerts Online Scheduling Patient Communications Patient Intake Patient Portal Patient Records Management Payment Processing Reminders SMS Messaging
Integrations AdvancedMD Covetrus Pulse EPIC Agent CRM Freshdesk HubSpot AEO ModMed Veradigm EHR Zenoti athenaOne eClinicalWorks View All 10 Integrations	Integrations AdvancedMD Covetrus Pulse EPIC Agent CRM Freshdesk HubSpot AEO ModMed Veradigm EHR Zenoti athenaOne eClinicalWorks
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