ZervicepointENFO Group
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Related Products
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About
Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It unifies device monitoring, self-healing automation, patch management (Windows and third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals and a full helpdesk into one hosted platform.
Where most tools bolt AI on as a summary feature, Helios is built around it: AI Ops answers plain-English questions about your fleet and acts on them, predicts disk failures days ahead, and correlates alerts so one outage raises one ticket. A built-in AI Service Desk Agent triages and replies to inbound email in seconds.
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About
Let Zervicepoint do the heavy work by taking care of your Service Desk issues and automating boring manual IT processes. In return, you can level up on service delivery to co-workers in your organisation. Roll your thumbs once a while. Shape up your pre- on- and off-boarding process once and for all! Use automation to manage the entire process faster and with more ease. Let your people enjoy the perks of a frictionless workplace! Perstorp Group transformed their working lives by automating commonly used business processes throughout their organisation. Automate recurring tasks and discover new ways to create business processes for a sustainable workplace. In turn giving all colleagues more time to do what they’re hired for. Use Zervicepoint as a modern E-comerce store. Present your services to customers or your employees in a delightful way. Make it simple and pleasant for your peers to use automation and experience increased productivity.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.
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Audience
Organizations looking for a business process automation solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHelios
Founded: 2024
United Kingdom
heliosmsp.io
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Company InformationENFO Group
Sweden
www.zervicepoint.com
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Categories |
Categories |
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Professional Services Automation Features
Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
RMM Features
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
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Integrations
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Windows Server
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Integrations
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Windows Server
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