Helios5.0 out of 5 stars |
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Related Products
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Helios:
About
Helios is an AI-native RMM and PSA platform for managed service providers. Monitoring, patching, security, remote access, Microsoft 365 and a full service desk run in one hosted platform.
The difference is Helio, the AI that does the work rather than reporting it. It investigates an alert on the machine, finds the cause, writes a reversible fix and waits for your approval. When the alert clears it closes the ticket and records what changed.
Every plan includes everything: Windows and third-party patching, Microsoft Defender status, Microsoft 365 health, browser-based remote access, branded client portals, generated QBRs, asset lifecycle and backup monitoring. One code-signed agent covers Windows, Windows Server, macOS and Linux.
Pricing is per plan, not per technician. Launch £4 per device (5 to 25, £20 minimum), Starter £99 for 50 devices, Growth £199 for 250, Scale £399 unlimited. White-label portal on Growth and Scale. 14-day trial, no card.
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Optanik:
About
Optanik is a browser-based RMM workspace for managed service providers, IT teams, and help desks. Its native agents for Windows, macOS, and Linux let administrators monitor device health and inventory, access unattended desktops, patch operating systems and third-party applications, deploy packages, transfer files, and run automations. The Windows agent can run before sign-in, enabling access to the login screen. The workspace also includes policy and device configuration tools, printer and mapped-drive management, a network overlay, hosted domain features, a BitLocker vault, ticketing, reports, and white-label workspaces. A REST API, webhooks, and Model Context Protocol (MCP) support automation and connected workflows. A free plan covers one machine with up to 12 hours of remote use daily; paid endpoint plans are billed monthly, with per-endpoint rates that decrease at higher endpoint counts.
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Helios:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Optanik:
Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Helios:
Audience
Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.
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Optanik:
Audience
MSPs and IT providers, internal IT and helpdesk teams, and small businesses.
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Helios:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Optanik:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Helios:
API
Offers API
Not Supported
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Optanik:
API
Offers API
Supported
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Helios:
Screenshots and Videos |
Optanik:
Screenshots and Videos |
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Helios:
Pricing
£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Version
Not Supported
Free Trial
Supported
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Optanik:
Pricing
$2/endpoint/month
The free plan covers one machine and up to 12 hours of remote use per day, with no credit card. Paid plans are $2.00 per endpoint per month, billed monthly in USD. Rates are $1.75 per endpoint per month for 5,001–9,999 endpoints and $1.50 for 10,000 or more. Technicians are not billed.
Free Version
Supported
Free Trial
Not Supported
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Helios:
Reviews/
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Optanik:
Reviews/
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Helios:
Pros & Cons from Real UsersPros
Cons
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Helios:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Optanik:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Helios:
Company InformationHelios
Founded: 2024
United Kingdom
heliosmsp.io
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Optanik:
Company InformationOptanik
Founded: 2026
United States
optanik.com
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Helios:
Alternatives |
Optanik:
AlternativesNo Alternatives
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Helios:
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Helios:
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Helios:
Categories |
Optanik:
Categories |
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Helios:
RMM Features
Deployment Management
Not Supported
For MSPs
Supported
IT Asset Management
Supported
Mobile Access
Supported
Network Monitoring
Supported
Patch Management
Supported
Real-time Alerts
Supported
Remediation Management
Supported
MSP Features
Backup Management
Supported
Billing & Invoicing
Not Supported
CRM
Not Supported
Dashboard
Supported
Help Desk
Supported
Issue Management
Supported
Live Chat
Not Supported
Patch Management
Supported
Privileged Access Management (PAM)
Not Supported
Project Management
Not Supported
Remote Access
Supported
Remote Systems Monitoring
Supported
Scheduling
Supported
Professional Services Automation Features
Billing & Invoicing
Not Supported
Client Portal
Supported
Collaboration Tools
Not Supported
CRM
Not Supported
Document Management
Not Supported
Portfolio Management
Not Supported
Project Management
Not Supported
Proposal Generation
Not Supported
Quote Management
Not Supported
Resource Management
Not Supported
Time & Expense Tracking
Not Supported
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Helios:
Integrations
Anthropic
Supported
Apple iOS
Supported
Microsoft 365
Supported
Microsoft Defender for Business
Supported
Model Context Protocol (MCP)
Not Supported
Ubuntu
Supported
Windows 10
Supported
Windows 11
Supported
Windows Server
Supported
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Optanik:
Integrations
Anthropic
Not Supported
Apple iOS
Not Supported
Microsoft 365
Not Supported
Microsoft Defender for Business
Not Supported
Model Context Protocol (MCP)
Supported
Ubuntu
Not Supported
Windows 10
Not Supported
Windows 11
Not Supported
Windows Server
Not Supported
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Helios:
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Optanik:
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