Symphony

Symphony

Symphony Communication
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About

Heed is an all-in-one internal-communication platform that enables organizations to connect and engage employees across desktop, mobile, and digital-signage channels. The platform allows you to design professional communication (emails, newsletters, notifications) using a drag-and-drop builder that requires no coding or design experience. It supports sending messages via multiple channels, desktop alerts, corporate wallpapers, mobile apps, SMS, and lets you tailor communications to different employee groups for targeted engagement. Built-in analytics track opens, clicks, reads, and feedback in real time so you can measure what’s working and refine your strategy. Heed also integrates with major systems, including SharePoint, ServiceNow, Salesforce and Workday, making it easy to align communications with your existing workflow. Through survey tools, you can collect employee feedback and turn insights into action, helping build a more engaged and connected workforce.

About

Symphony Communication has 4 interconnected platforms; Messaging, Voice, Directory, Analytics. The software is designed for the financial services industry. Symphony Messaging is an internal & external workplace chat app. The Federation feature enables off-channel messaging over WhatsApp, SMS, WeChat, and LINE, in compliance with financial industry requirements. The desktop and mobile app enables flexible working. Symphony Voice is the voice communication platform made for global finance. This includes the Cloud9 trader voice product which connects traders and trader-adjacent teams. The award-winning wireless turret phone alternative offers seamless deployment, rich features, in a fully cloud-native software as a service. The interconnected Symphony Directory feature enables you to search, find and contact financial counterparties in seconds. Symphony is trusted by over ½ millions users and 1,000 institutions, including 10/10 of the world's largest investment banks.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Internal-communications teams and HR professionals interested in a solution to deliver and measure employee messages across multiple devices and channels

Audience

Financial services institutions, pharmaceuticals, and firms in heavily regulation industries

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$12.35 per year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Heed
Founded: 2017
United Kingdom
heed.io

Company Information

Symphony Communication
Founded: 2014
United States
symphony.com

Alternatives

Alternatives

SnapComms

SnapComms

SnapComms, an Everbridge company
LSEG Messenger

LSEG Messenger

LSEG Data & Analytics
AWS Wickr

AWS Wickr

Amazon
RapidAlerts

RapidAlerts

Altessa Solutions

Categories

Categories

Employee Communication Tools Features

Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Internal Communications Features

App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication Features

Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

Integrations

Salesforce
ServiceNow
AccessFintech
Amazon Web Services (AWS)
Arctera Insight Archiving
Citrix Workspace
Confluence
DTCC Data Services
FlexTrade
HERE Enterprise Browser
Hammerstone Markets
Jira
LINE
Saphyre
Smarsh
Symantec EDR
TradingView
WeChat
Zoom
iPushPull

Integrations

Salesforce
ServiceNow
AccessFintech
Amazon Web Services (AWS)
Arctera Insight Archiving
Citrix Workspace
Confluence
DTCC Data Services
FlexTrade
HERE Enterprise Browser
Hammerstone Markets
Jira
LINE
Saphyre
Smarsh
Symantec EDR
TradingView
WeChat
Zoom
iPushPull
Claim Heed and update features and information
Claim Heed and update features and information
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Claim Symphony and update features and information