Related Products
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About
Built for contact center agents, Hecttor transforms messy, emotional, and fast-paced customer speech into clear, understandable conversations — instantly and without disrupting workflows.
Core Capabilities:
- Real-Time Speech Speed Adjustment
- Voice Boost and Audio Enhancement
- Natural and Transparent Output
- On-Device, Low-Latency Processing: All operations happen directly on the agent’s machine — ensuring real-time performance, zero cloud dependency, and maximum security.
- Seamless Integration: Works with existing telephony and CRM platforms. No new hardware. No changes to agent workflows.
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About
Yactraq is the industry value leader in speech analytics software. Our customers typically realize benefits across two broad functional areas.
Marketing teams looking to extend their Voice-of-the-Customer (VoC) capabilities beyond the feedback form and social media now want to mine sales and customer service phone calls as part of their omni-channel capability.
Contact Center Quality Management teams typically use speech analytics / audio mining as a way of leveraging AI / Machine Learning to evaluate the performance of their call agents.
Yactraq offers customized free trials based on a clients own data so they can experience the value of our software before deciding to buy.
Our products are cost-effectively priced to suit the needs of end customers as well as partners in the Business Process Outsourcing (BPO), Contact Center as a Service (CCAS), Voice-of-the-Customer (VoC), CRM Software and Network Service Provider businesses.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
BPO call center, small, medium, and large contact centers
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Audience
Businesses that use phone calls for sales or customer service
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Not Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$10/month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationHecttor
Founded: 2024
United States
hecttor.ai/
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Company InformationYactraq
Founded: 2010
Canada
Yactraq.com
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Categories |
Categories |
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Speech Recognition Features
Audio Capture
Supported
Automatic Form Fill
Not Supported
Automatic Transcription
Supported
Call Analysis
Supported
Concatenated Speech
Not Supported
Continuous Speech
Supported
Customizable Macros
Not Supported
Multi-Languages
Supported
Specialty Vocabularies
Supported
Speech-to-Text Analysis
Supported
Variable Frequency
Not Supported
Voice Recognition
Not Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Supported
Manual Dialer
Supported
Outbound Call Center
Supported
Predictive Dialer
Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Supported
Reporting/Analytics
Supported
IVR Features
Call Center
Not Supported
Call Logging
Supported
Call Recording
Supported
Call Routing
Not Supported
Multiple Scripts
Not Supported
Phone Key Input
Not Supported
Survey Management
Not Supported
Text to Speech
Supported
Voice Customization
Not Supported
Voice Mail
Supported
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Integrations
No info available.
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Integrations
No info available.
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