Hector vs. ServiceManager Comparison


Hector	ServiceManager ServiceCentral Technologies	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products GoCodes No more missing assets. GoCodes is asset tracking software for trades and industry. Track tools, equipment, and vehicles from one account. Know what you own, where it is, and who has it. Tag assets with customizable QR code labels, included in your price. Use our mobile app, rated 4.7 stars on the App Store, to check equipment in and out. Or scan from any phone browser, no app required. Get going in minutes. GoCodes is a complete solution: reliable cloud software, scanner apps, and custom labels. Add GPS trackers, Bluetooth beacons, or RFID/NFC tags as needed. Manage service history, utilization, warranties, and maintenance schedules. Build reports in seconds. Configure GoCodes to fit your team: rename fields, add custom fields, and set role-based permissions. Start a free trial and stop losing tools and equipment. 274 Ratings Visit Website The Asset Guardian EAM (TAG) The Asset Guardian (TAG) Mobi, an AI-powered EAM solution embedded in Microsoft Dynamics 365 Business Central, now enhanced with mobiMentor AI to help maintenance teams maximize wrench time. TAG Mobi helps teams manage assets, schedule maintenance, dispatch work orders, and complete field work from one mobile-ready platform. With IoT and SCADA integration, teams can turn asset signals into maintenance action by monitoring conditions, reducing alert noise, and triggering work orders when issues need attention. Key features include: • Asset Lifecycle Management: Extend equipment life • Preventive & Predictive Maintenance: Reduce failures and downtime • Work Order Management: Simplify dispatch, tracking, and completion • Reporting: View KPIs, costs, and performance • IoT Monitoring: Connect asset signals to alerts and work orders With AI-driven workflows and voice-enabled execution, TAG Mobi helps teams spend less time on admin work and more time maintaining critical assets 22 Ratings Visit Website Maintainly Maintainly is a refreshingly simple cloud-based CMMS built for maintenance teams who need to get things done — not spend hours learning complex software. Teams use Maintainly to create, assign, and manage both reactive and preventive work orders, with full support for photos, meter readings, downtime tracking, file uploads, and audit trails. Preventive maintenance schedules run automatically based on time or meter thresholds, so nothing gets missed. Assets are organized into flexible hierarchies, tracked geographically for movable equipment, and accessed instantly by scanning QR codes in the field. Every maintenance event is logged to a full history per asset. Technicians stay on top of tasks through native iOS and Android apps — supporting on-site work order updates, task comments, time logging, and push notifications. Requesters can submit work orders without needing a user account. 73 Ratings Visit Website eMaint CMMS eMaint is an award-winning, cloud-based Computerized Maintenance Management System (CMMS) software designed to improve how organizations manage their maintenance reliability operations, resources, equipment, and compliance. Suitable for any size organization or enterprise, eMaint saves companies valuable time and money by integrating the tools they need in one powerful platform. It covers work order management, maintenance scheduling, reports and dashboards, predictive maintenance, preventive maintenance, mobile maintenance, inventory management, and asset management. 902 Ratings Visit Website MaintainX MaintainX is the world-leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT-enabled cloud-based tool for maintenance, safety, and operations on equipment and facilities. MaintainX helps businesses track reactive and preventive maintenance, and control daily operations, such as safety inspections, quality inspections, and operating checklists—all with a digital audit trail. Here's what we digitize and take away from the clipboard: - Safety Procedures - Environmental Checklists - Tooling & Gauge Reporting - Maintenance Procedures - Auditing/Inspection Workflows - Training Checklists We allow plant managers to become more efficient operators by delivering real-time business insights from the field. MaintainX is designed to work with organizations of all sizes - whether you're running a small team of 2 or coordinating a massive team of thousands of folks around multiple locations. 2,619 Ratings Visit Website Setyl Setyl is an IT asset and license management platform (ITAM) that combines hardware and software asset management in one. The platform integrates with 100+ systems, including Microsoft, Google, MDM, RMM, IAM, SSO, HR, helpdesk tools, and more. Use Setyl to gain full visibility and control over your IT assets, SaaS applications, software licenses, users, vendors, and spend in one place — helping you: ✓ Automate and scale daily IT operations, including inventory management and user on/offboarding. ✓ Identify and cut wasted IT spend. ✓ Prepare for audits and stay compliant, including with SOC 2 and ISO 27001. With an intuitive interface, native integrations, and one-on-one support at every step, the platform is fast to deploy, easy to use, and built for collaboration. Features include: IT asset and license inventory, full asset lifecycle management, software renewal management, license rightsizing, employee onboarding and offboarding, vendor audits, and spend tracking. 48 Ratings Visit Website Redlist Redlist is a reliability centered maintenance platform that extends traditional CMMS to track at the individual lubrication point, capturing execution data your ERP was never built to collect. Available on web, iOS, and Android with full offline capability, Redlist replaces paper lube routes, eliminates pencil-whipping, and connects oil analysis data to technicians in the field. Lubrication Management Point-level route execution with the right lubricant, amount, and frequency per ICML standards. CMMS and Asset Management Component-level asset hierarchies, work orders, PM templates, and inventory. Integrates with SAP, Oracle EAM, JDE, and Maximo. Operator Basic Care Guided inspections and daily tasks that capture institutional knowledge before it retires. AI Agents Nine agents for FMEA, RCM, oil analysis, vibration & lubrication optimization. Serving mining, oil and gas, chemical processing, food and beverage, packaging, and manufacturing. Deployed under 100 days. 64 Ratings Visit Website TRACTIAN Tractian is the Industrial Copilot for maintenance and reliability, providing a cutting-edge platform designed to prevent unplanned downtime, boost operational efficiency, and enhance maintenance capacity. Trusted by global brands such as Bosch, Kraft Heinz, Carrier, Hyundai, Johnson Controls, and P&G, Tractian combines condition monitoring, energy efficiency, and a CMMS into a comprehensive, mobile-first solution. With Tractian, you can: Monitor real-time vibration, temperature, runtime, and RPM across critical assets Get real-time alerts and detailed diagnostics to address potential issues before they lead to failures Digitize workflows for streamlined work order management, planning & scheduling, and materials management Optimize energy consumption for improved sustainability and cost savings 138 Ratings Visit Website Maintenance Care Maintenance Care is a cloud-based CMMS and work order software designed for complete facility maintenance management. Every paid plan includes unlimited users, allowing technicians, contractors, and department heads to collaborate under one predictable rate. It gives facility managers an intuitive platform to assign tasks, track requests, and maintain operational standards across single or multi-site facilities with zero technical experience required. Built for staff on the facility floor, the mobile app lets technicians create, update, and close work orders on iOS and Android devices. Staff can upload completion photos, scan equipment QR codes for instant repair logs, and track task status in real time. Built-in duplicate request tracking automatically flags redundant submissions—such as multiple tickets for the same broken AC unit—keeping your work order queue clean as user participation grows. The software automates preventive maintenance scheduling based on calendar dates or meter readings to protect critical equipment and reduce unexpected downtime. This helps facility teams extend asset lifespans, control maintenance budgets, and ensure regulatory compliance. Centralized asset management stores complete service logs, equipment specifications, warranty details, and safety documents in one secure location. Visual reporting dashboards provide clear visibility into key metrics like response times, backlog hours, and labor allocation. Operations can launch immediately using our Always Free plan for core online work order tracking, or step up to flat-rate paid plans for complete system access and mobile tools. Maintenance Care is trusted by facility professionals worldwide across aviation, healthcare, manufacturing, property management, senior care, education, and government. 293 Ratings Visit Website EZO AssetSonar AssetSonar is a comprehensive IT asset management platform that provides real-time visibility into your entire digital infrastructure. Track and optimize hardware, software, and license management to reduce risks, control IT spend, and improve compliance. AssetSonar is an IT asset management and IT service management platform that provides real-time visibility across your entire digital infrastructure. With native ITSM capabilities, AssetSonar helps track and optimize hardware, software, licenses, and service workflows, reducing risks, controlling IT expenditures, and enhancing compliance. The platform features real-time asset context via its IT Graph, which links tickets, assets, software, and users, enabling faster issue resolution and improved decision-making. With integrated patch management, software governance, and automated workflows, AssetSonar streamlines IT operations, enhances service delivery, and supports more efficient offboarding processes. 118 Ratings Visit Website
About Hector is a SaaS tool for monitoring and tracking your equipment and software from the planning phase to the end of the product life cycle. The application allows, among other things, the management of equipment loans, software licenses, asset depreciation, and barcode inventory management. Hector allows companies to build a list of assets from the ground up to gain greater control over their inventory. Plus you can pay only for the number of assets registered in the system ! Hector offers unlimited users and multiple nifty functions to help you manage all your physical assets and software, manage your inventory, and track every piece of equipment wherever they are. Perfect for IT inventory, audiovisual equipment, tools & machinery, medical equipment, or any other asset you need to track.	About ServiceManager is a cloud-based, comprehensive service management platform that is fully configurable for any business managing the after-sales service and repair of products in any industry. It provides a configurable workflow management system and a powerful set of reporting tools. Whether ServiceManager is implemented as a point solution or used to support end-to-end returns, service and repair, the platform enables seamless workflow and reporting across the entire service organization.
Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Our software is suitable for all companies, regardless of the size of their inventory. Industry: Education, Construction, Medical, Administration, SME, VSE Application: Management of computer equipment, tools, consumables, audiovisual equipment, vehicles, machines on construction sites and much more Example of applications by sectors: IT department, Education, Construction, Municipalities, Medical, Real Estate.	Audience OEMs, Insurers, Third Party Logistics, and Service Depots
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Supported	API Offers API Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $26.99 USD/month Hector offers a free trial for 15 days after which the software is available across several pricing tiers. e.g. : Shield: $26.99/month, $291.49/year for up to 100 assets, You can pay only for the number of assets registered in the system! Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 5.0 / 5 ease 4.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Pros & Cons from Real Users Pros Easy to use & Populate data Generation of report for assets history Leasing module Cons It's easy to use but a demo might be needed for a user that is not experienced with Asset Management Software
Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Hector Founded: 2018 Canada hectorassetmanager.com	Company Information ServiceCentral Technologies Founded: 1991 United States www.servicecentral.com
Alternatives Cheqroom CHEQROOM	Alternatives LOCATE Inventory New Tack Inc.
UNIO24	BlueFolder
GoCodes	Nural ASM Nural
Brightly Asset Essentials Brightly (formerly Dude Solutions)	Workheld Workheld GmbH
Timly Timly Software View All	INControl Tracer Workflow View All
Categories Asset Tracking Supported CMMS Supported EAM Supported Equipment Maintenance Supported Equipment Rental Supported Fixed Asset Management Supported Inventory Control Supported Inventory Management Supported IT Asset Management Supported License Management Supported Maintenance Management Supported Software Asset Management (SAM) Supported Work Order Supported	Categories After-Sales Service Supported Asset Tracking Supported Field Service Management Supported Inventory Control Supported Inventory Management Supported Order Management Supported Packaging Supported Supply Chain Management Supported Tradesman Job Management Supported Warranty Management Supported Work Order Supported Workflow Management Supported
Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Supported Checkout / Check-In Supported Depreciation Tracking Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Supported QR Codes Supported Reservations Supported Service History Supported Inventory Control Features Allocation Supported Barcoding Supported Cost Tracking Supported Forecasting Supported Item Management Supported Order Management Supported Procurement Management Supported Reorder Management Supported Serial Number Tracking Supported SKU / UPC Codes Supported Supplier Management Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Supported Inventory Optimization Supported Kitting Not Supported Manufacturing Inventory Management Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Supported Show More Features EAM Features CMMS Supported Energy Management Not Supported Equipment Management Supported Facility Management Supported Inventory Management Supported IT Asset Management Supported Maintenance Management Supported Parts Management Not Supported Preventive Maintenance Scheduling Supported Software License Management Supported Warranty Management Supported Work Order Management Not Supported Equipment Maintenance Features Customer Database Supported Dispatch Management Not Supported Equipment Tracking Supported Inventory Control Supported Job Management Not Supported Maintenance Scheduling Supported Warranty Tracking Supported Work Order Management Supported Fixed Asset Management Features Asset Budgeting Supported Asset Lifecycle Management Supported Audit Trail Supported Barcoding / RFID Supported Depreciation Management Supported Disposal Management Supported Document Management Supported Inventory Tracking Supported Tax Management Not Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Supported Configuration Management Supported Contract/License Management Supported Cost Tracking Supported Depreciation Management Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Supported Supplier Management Supported	Asset Tracking Features Activity Tracking Supported Audit Trails Supported Barcoding / RFID Supported Checkout / Check-In Supported Depreciation Tracking Not Supported Disposal Tracking Supported Inventory Management Supported Location Tracking Not Supported QR Codes Not Supported Reservations Not Supported Service History Supported Inventory Control Features Allocation Supported Barcoding Supported Cost Tracking Supported Forecasting Supported Item Management Supported Order Management Supported Procurement Management Supported Reorder Management Supported Serial Number Tracking Supported SKU / UPC Codes Supported Supplier Management Supported Inventory Management Features Alerts/Notifications Supported Barcoding / RFID Supported Forecasting Supported Inventory Optimization Not Supported Kitting Supported Manufacturing Inventory Management Supported Mobile Access Supported Multi-Channel Management Supported Product Identification Supported Reorder Management Supported Reporting/Analytics Supported Retail Inventory Management Supported Supplier Management Supported Warehouse Management Not Supported Work Order Features Contract Management Not Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Preventive Maintenance Not Supported Quotes / Estimates Supported Recurring Appointments Not Supported Routing Not Supported Scheduling Not Supported Task Management Supported Show More Features Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Not Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Not Supported Scheduling Not Supported Service History Tracking Supported Time Clock Not Supported Work Order Management Supported Order Management Features Back Order Management Supported Catalog Management Supported Inventory Management Supported Order Entry Not Supported Order Fulfillment Supported Order Tracking Not Supported Recurring Orders Not Supported Returns Management Supported Shipping Management Supported Special Order Management Not Supported Packaging Features 3D Modeling Not Supported Asset Library Not Supported Drafting Not Supported For Manufacturers Not Supported In-Store Visualization Not Supported Inventory Management Supported Palletization Not Supported Quotes / Estimates Supported Specification Management Not Supported Supply Chain Management Features Demand Planning Not Supported Electronic Data Interchange Supported Import / Export Management Supported Inventory Management Supported Order Fulfillment Supported Order Management Supported Sales & Operations Planning Not Supported Shipping Management Supported Supplier Management Supported Transportation Management Not Supported Warehouse Management Not Supported Warranty Management Features Contract Management Not Supported Eligibility Verification Supported For Field Service Not Supported For General Contractors Not Supported For Manufacturers Supported Parts Management Supported Policy Management Supported Product Registration Supported Repair Management Supported Returns Management Supported Service Management Supported Warranty Tracking Supported Workflow Management Features Access Controls/Permissions Supported Approval Process Control Supported Business Process Automation Supported Calendar Management Supported Compliance Tracking Supported Configurable Workflow Supported Customizable Dashboard Supported Document Management Supported Forms Management Supported Graphical Workflow Editor Not Supported Mobile Access Supported No-Code Not Supported Task Management Supported Third Party Integrations Supported Workflow Configuration Supported
Integrations C2 ITSM Supported Chrome OS Supported Google Authenticator Not Supported Google Calendar Supported Google Maps Supported JD Edwards EnterpriseOne Not Supported Jamf Pro Supported Microsoft Azure Supported Microsoft Entra ID Supported Microsoft Excel Supported Microsoft Intune Supported Microsoft Outlook Supported Oracle Fusion Cloud ERP Not Supported QuickBooks Online Not Supported SALTO KS Supported Zendesk Supported Zoho Books Supported Show More Integrations View All 13 Integrations	Integrations C2 ITSM Not Supported Chrome OS Not Supported Google Authenticator Supported Google Calendar Not Supported Google Maps Not Supported JD Edwards EnterpriseOne Supported Jamf Pro Not Supported Microsoft Azure Not Supported Microsoft Entra ID Not Supported Microsoft Excel Not Supported Microsoft Intune Not Supported Microsoft Outlook Not Supported Oracle Fusion Cloud ERP Supported QuickBooks Online Supported SALTO KS Not Supported Zendesk Not Supported Zoho Books Not Supported Show More Integrations View All 6 Integrations
Claim Hector and update features and information Claim Hector and update features and information	Claim ServiceManager and update features and information Claim ServiceManager and update features and information