LibAnswers

LibAnswers

Springshare
+
+

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About

Hazelchat is a hosted AI chat agent for business websites. Businesses can train it on selected website pages, PDFs, documents and approved answers, test it privately, then publish it as an embedded chat widget. The agent answers visitors from the approved content, displays source passages, and directs them to a chosen next step such as booking, checkout, a trial or an enquiry. When its sources do not answer a question, it says so, offers a contact option and saves the question for review. Hazelchat can be added through its WordPress plugin, Webflow app, Framer plugin, Wix app or an embed script. The free plan includes 50 answers per month on one website with no credit card required; paid plans start at $39/month or €39/month, depending on currency and region.

About

Ensure your users get the answers they need, whenever and wherever. Embed LibChat and "Ask Us" widgets into any webpage, manage all social media communication, and take control of your institutional knowledge with a powerful ticketing system and FAQ builder. LibAnswers does it all, with detailed statistics to boot! It's as easy as answering a ticket or a question in LibAnswers - all point-and-click operations. Apply Filters across any social channels to stay on top of all active conversations. Flag posts for followups and deletions. LibAnswers has everything you need for effective monitoring of social channels. Used by thousands of libraries worldwide - either individually or in a consortial resource sharing setting - LibChat is the ideal chat reference tool. Comprehensive chat functionality, many embedding options, and integrated reference and helpdesk workflows make LibChat an easy choice.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and organizations that want to provide website visitors with an AI agent for answering questions and directing enquiries or other next steps.

Audience

Library Management platform for communities

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$39/month
Starter starts at $39/month for monthly billing (the EU/EEA price is €39/month). Annual billing is discounted by two months; the Wix listing displays $32.50/month as its yearly-billing equivalent. Starter includes 750 answers per month. The free plan includes 50 answers per month. A 7-day trial includes 200 answers and requires a payment method.
Free Version Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

Hazelchat
Germany
hazelchat.co

Company Information

Springshare
www.springshare.com

Alternatives

Alternatives

AnswerWise

AnswerWise

Oxynus Technologies
Assistly

Assistly

Assistly Chat
AnswerDash

AnswerDash

CloudEngage
Apex Chatbot

Apex Chatbot

Apex Web
Buzzspot

Buzzspot

Buzzspot.co

Categories

AI Chatbots Supported

Categories

Library Management Supported

Library Management Features

Acquisition Management Not Supported
Barcode Scanning Not Supported
Barcoding / RFID Not Supported
Catalog Management Not Supported
Church Libraries Supported
Circulation Management Not Supported
Fee Collection Not Supported
Inventory Management Supported
Law Libraries Supported
OPAC Not Supported
Patron Management Not Supported
Periodicals Management Not Supported
Private Libraries Supported
Public Libraries Supported
Reserve Shelf Management Not Supported
School Libraries Supported
Search Supported
Self Check-in / Check-Out Not Supported
Serials Management Not Supported

Integrations

Framer Supported
Webflow Supported
Wix Supported
WordPress Supported

Integrations

Framer Not Supported
Webflow Not Supported
Wix Not Supported
WordPress Not Supported
Claim Hazelchat and update features and information
Claim Hazelchat and update features and information
Claim LibAnswers and update features and information
Claim LibAnswers and update features and information