Harvest Software Change Manager vs. HelpMaster Comparison


Harvest Software Change Manager Broadcom	HelpMaster PRD HelpMaster	+	+
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		Related Products Flagsmith Flagsmith is a fully supported open-source feature flag, remote config, and A/B testing service. Use our hosted API, deploy to your own private cloud, or run on-premise. Create and manage feature flags across web, mobile, and server-side applications. Wrap a section of code with a flag, and then use Flagsmith to toggle that feature on or off for different environments, users, or user segments. Feature flags – Release features with phased rollouts and instant rollback capabilities. Remote config – Toggle individual features on and off, and make changes without deploying new code. A/B and multivariate testing – Use segments to run A/B and multivariate tests on new features. Introduce beta programs to get early user feedback. Organization management – Projects, and roles for team members help keep your deployment organized. Integrations – Connect to your favorite tools. 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Gearset delivers enterprise‑grade power without the overhead, which is why leading global organizations in finance, healthcare, and technology choose us. 305 Ratings Visit Website Planview Software Product Delivery Planview Software Product Delivery Solution is an enterprise delivery intelligence platform that connects strategy to execution across your existing development toolchain, giving technology leaders the visibility they need to deliver faster, with confidence and measurable impact. Planview's solution integrates with ADO, GitHub, Jira, and other tools to aggregate real-time delivery data across teams and toolchains. Core capabilities include cross-team dependency management, flow and bottleneck analysis, capacity planning, agile planning at team and portfolio levels, AI-powered roadmapping, delivery analytics (including DORA metrics), connected OKRs, and portfolio-level investment and scenario modeling. Risk signals are surfaced early through configurable thresholds and flow metrics, and executive-ready views replace manual reporting with live, evidence-based delivery intelligence helping enterprises transform how they deliver digital products. 2 Ratings Visit Website Runn Runn is a real-time resource management platform with integrated time tracking and powerful forecasting capabilities. Intuitively plan projects and schedule resources with allocations, project phases, milestones, and time off. Flick between monthly, quarterly and half-yearly views to plan for the short and long term. Get a dynamic bird’s-eye view of your entire organization to manage capacity, workload and availability changes as you create your plans. Track project budgets, view forecasts, and get relevant metrics with in-depth reports, charts and dashboards. Use Runn’s time tracker and timesheets to monitor project progress. Direct integrations with Harvest, WorkflowMax, and Clockify. Use the API to connect your favorite tools with Runn. 37 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. You can choose the environment that best suits your technology, compliance, and infrastructure needs. Affordable and comprehensive, Serviceaide provides IT staff with the functions required to manage everything from ticketing to incident, change and asset management and more. Serviceaide includes a virtual agent, self-service portals and AI-based features to support analyst and end user productivity. Automate processes across technical workflows, services and business processes for business agility. 244 Ratings Visit Website Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,139 Ratings Visit Website DropTrack DropTrack is a music promotion platform that helps independent artists, labels, managers, DJs, playlist curators, blogs, radio contacts, and fans discover and engage with new releases. The platform supports targeted submissions, email campaigns, Spotify playlist placement, AI-generated press materials, and analytics for tracking who opened, played, downloaded, commented, or returned to a track. Artists can use DropTrack’s Music Analyzer to evaluate readiness, mood, genre, similar artists, and next steps before investing in promotion. DropTrack also helps users create album art, press releases, bios, track versions, and timestamped comments to prepare a more professional release. Labels and managers can manage multiple artists, run unlimited campaigns, use genre-based contact lists, and measure engagement across releases. Built for music promotion workflows, DropTrack helps artists and music teams get tracks ready, reach the right industry contacts, and follow up based on real listener behavior. 191 Ratings Visit Website Virtuoso QA Virtuoso QA is an AI-powered test automation platform designed to accelerate software quality assurance for enterprises. It enables teams to create, execute, and maintain tests using natural language without requiring coding expertise. The platform uses self-healing AI to automatically fix broken test elements, reducing maintenance effort and improving reliability. With support for continuous testing across browsers, devices, and CI/CD pipelines, it ensures faster and more efficient release cycles. Virtuoso QA also provides real-time insights and analytics to identify issues quickly. Its seamless integrations with tools like Jira, Jenkins, and GitHub make it easy to fit into existing workflows. Overall, it helps teams improve testing efficiency while reducing costs and manual effort. 131 Ratings Visit Website QA Wolf QA Wolf is the fastest path to deterministic end-to-end test coverage for web and mobile apps. In one platform, teams can manage the entire testing lifecycle: Map out your workflows and coverage gaps, automate your tests in Playwright or Appium, and run your suite fully in parallel. - Build and maintain E2E tests 10x faster than agentic CLIs. - Run tests 12x faster than non-deterministic computer-use agents. - Release 5x more often with faster testing. Want all your testing done for you? QA Wolf’s Coverage as a Service delivers 80%+ test coverage in 4 months with 24-hour failure investigation, test maintenance, and guaranteed zero flakes. 270 Ratings Visit Website Parasoft "Parasoft delivers an AI‑powered software testing platform that helps organizations continuously release high‑quality software. Our solutions support embedded and enterprise teams by integrating code analysis, testing, virtualization, and coverage into the delivery pipeline to improve security, reliability, and compliance while reducing cost and effort. Parasoft C/C++test provides static analysis, unit testing, code coverage, and requirements traceability for C and C++ applications. It integrates with Eclipse and Visual Studio, supports CI/CD automation, and is TÜV‑certified for safety‑ and security‑critical systems. Parasoft C/C++test CT is a scalable, compliance‑ready solution for C and C++ teams. It integrates into CI/CD workflows, supports open‑source unit testing frameworks, containers, VS Code, Bazel build systems, eliminates IDE dependencies, and is TÜV‑certified for safety‑ and security‑critical development." 152 Ratings Visit Website
About Harvest Software Change Manager (Harvest SCM) provides powerful, process-driven capabilities for managing development teams across your enterprise, encompassing multiple platforms and release management tools. This release management software enforces your IT governance policies and corporate compliance initiatives including those defined by the Sarbanes-Oxley Act. It also can ensure adherence to your ITIL®-based best practices. Harvest Software Change Manager can help your enterprise simplify the software release management process as well as the development and maintenance of business applications with streamlined workflows and automated source code versioning. This ITIL release management software can optimize your development resources.	About We can help your team and your business work smarter and deliver better service both within your company and to your external clients. For small businesses looking for a system to log, track and manage the daily issues affecting your business, HelpMaster has everything you need now, with plenty of advanced features for you to grow into. For enterprise organizations looking to align their maturing support services with the principles of ITIL® and other service management frameworks, you'll find HelpMaster an intelligently designed and powerful tool that will allow you to align your business with ITIL incident management, ITIL Problem Management, Change Management, Knowledge Management and more. Unlock the potential in your support team and business operations and realize the benefits that come from great customer support and effective IT service management.
Platforms Supported Windows Supported Mac Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Not Supported Linux Not Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience IT departments that want to manage development teams across the enterprise with agility	Audience Companies looking for a powerful IT Service Management software that helps modernize your IT support operations
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Not Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Supported	Training Documentation Supported Webinars Supported Live Online Supported In Person Supported
Company Information Broadcom Founded: 1991 United States www.broadcom.com/products/software/app-dev/harvest-software-change-manager	Company Information PRD HelpMaster Founded: 1997 Australia www.helpmasterpro.com
Alternatives GitLab	Alternatives ServiceTonic
Azure DevOps Server Microsoft	Freshservice Freshworks
JFrog	IncidentMonitor Monitor 24-7
Origin Cursor	SMART SERVICE DESK ITSM SMART Service Desk
Plastic SCM Codice Software View All	ServiceWise TechExcel View All
Categories Release Management Supported Source Code Management Supported Version Control Supported	Categories Help Desk Supported
Show More Features Source Code Management Features Access Controls/Permissions Not Supported Bug Tracking Not Supported Build Automation Not Supported Change Management Supported Code Review Supported Collaboration Not Supported Continuous Integration Not Supported Repository Management Supported Version Control Supported	Show More Features Help Desk Features Alerts / Escalation Supported Automated Routing Supported Community Forums Supported Customizable Branding Supported Document Storage Supported Email Integration Supported Incident Management Supported Interaction Tracking Supported IT Asset Management Supported Knowledge Base Supported Known Issue Management Supported Live Chat Not Supported Multi-Channel Communication Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Supported Service Level Agreement (SLA) Management Supported Ticket Management Supported
Integrations Intertrust ExpresssPlay Supported View All 1 Integration	Integrations Intertrust ExpresssPlay Not Supported
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