IOdesk

IOdesk

Xenolith
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About

Bringing together customer relations, communications, asset management, invoicing and reporting into a single, easy-to-use package. Chosen by boutique marinas, major leisure groups, commercial harbors and local authorities. Inland and coastal, worldwide. Used in the office, on the pontoons and afloat. Our clients say that Harbour Assist helps them to work more efficiently, deliver better customer service and improve cash flow. And boat owners like the self-service online portal for secure payment and account management. Successful businesses have access to real-time information, they communicate effectively, they’re flexible and adaptable, and they make it easy for customers to do business with them. Harbour Assist delivers everything you need to be successful, in one package. No hidden extra costs, no bolt-on functions, no charges for adding seasonal staff or changing marina layouts. Set your business free with unlimited users, accounts, transactions, data and emails.

About

Create knowledge bases, use self-service tools to guide your users when they're stuck or live chat and communicate through mail with them. Reduce the support load for your team and provide a better experience for your users with IOdesk! IOdesk provides all the tools you need to interact with and help your customers. With our self-service oriented chat, contact forms and mail, your customers no longer have to wait for an employee to receive the help they need. There are a lot of ticket systems out there, and the majority of them either have a high learning curve or are just too expensive. We have made IOdesk easy to get started with, you will be up and running in minutes! We have made it simple when picking a package. Based on the size of your company, pick a package that suits you and that's it! No confusing pricing tiers or features locked behind paywalls.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Marina businesses searching for a software solution to manage their operations, and improve customer satisfaction

Audience

Help Desk solution for companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$49 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Harbour Assist
Founded: 2014
United Kingdom
www.harbourassist.com

Company Information

Xenolith
Founded: 2018
Sweden
www.iodesk.net

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SeamlessDesk

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Successful Marine

Successful Marine

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Sabio Virtual

Sabio Virtual

Audisys Informatica

Categories

Categories

Marine Features

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

Integrations

No info available.

Integrations

No info available.
Claim Harbour Assist and update features and information
Claim Harbour Assist and update features and information
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