HappySat

HappySat

Invarosoft
+
+

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About

HappySat is a customer feedback platform built for MSPs that streamlines both CSAT (Customer Satisfaction) and NPS (Net Promoter Score) surveys through integration with PSA tools. It captures client feedback via a four-smiley-face CSAT system for everyday tickets, projects, and onboarding, while NPS surveys measure overall satisfaction. It provides real-time reporting and alerts, enabling MSPs to celebrate successes and promptly address negative responses. Seamless embedded survey functionality (via snippet code) works with major PSA systems, such as ConnectWise, Autotask, Kaseya BMS, Halo PSA, Syncro, and RepairShopr, making setup quick and centralizing feedback within existing workflows. HappySat can be used standalone or as part of Invarosoft’s Stack Saver bundles, offering comprehensive feedback collection and analysis in one platform.

About

Customer Experience Software Built for MSPs & IT Teams. Improve your CX, Productivity, Security & Communication by front-ending your PSA or ITSM tool with; Apps, Bots, Forms, Approvals, Sentiment Analysis, Push, Client Portal + more. Customize your App per client and increase customer satisfaction and NPS scores. It's one pane of glass customers love. Reduce support tickets by up to 10% with ITSupportBot™. Use our embedded 'Self-Service Bot' to stop unnecessary tickets and 'Smart Engineer Bot'. Improve engineer productivity by getting right ticket information the 1st time! Engineers are happier doing less admin. Get a powerful unique selling proposition that helps you deliver a remarkable experience, beat the competition and win more MRR deals.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Customer-focused MSPs and service providers who want integrated, survey-based feedback (CSAT & NPS) directly within their PSA environment to enhance service quality and client retention

Audience

MSPs and IT teams

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Pricing

$189 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Invarosoft
Founded: 2017
United States
www.invarosoft.com/happysat/

Company Information

Invarosoft
Founded: 2017
United States
www.invarosoft.com

Alternatives

Simplesat

Simplesat

Pronto Holdings

Alternatives

CloudRadial

CloudRadial

Azurative
Startly

Startly

Startly Labs

Categories

Customer Feedback Supported
MSP Supported

Categories

MSP Supported

Integrations

Autotask PSA Supported
Alert Centric Not Supported
ConnectBooster Not Supported
ConnectWise Automate Supported
ConnectWise PSA Not Supported
Datto RMM Not Supported
Datto Workplace Not Supported
HaloPSA Supported
HappySat Not Supported
IT Glue Not Supported
Invarosoft Supported
Kaseya 365 Supported
RepairShopr Supported
Simplesat Supported
Syncro Supported
Warranty Wizard Not Supported
Wise-Pay Not Supported
vCIO Hero Not Supported

Integrations

Autotask PSA Supported
Alert Centric Supported
ConnectBooster Supported
ConnectWise Automate Not Supported
ConnectWise PSA Supported
Datto RMM Supported
Datto Workplace Supported
HaloPSA Not Supported
HappySat Supported
IT Glue Supported
Invarosoft Not Supported
Kaseya 365 Not Supported
RepairShopr Not Supported
Simplesat Not Supported
Syncro Not Supported
Warranty Wizard Supported
Wise-Pay Supported
vCIO Hero Supported
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