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About

Customize membership plans and unlock efficient business management through powerful features that save time. Drive lead conversion and customer retention across multiple channels with smarter fitness marketing software. Consolidate and automate your marketing pipelines across phone enquiries, emails, organic search and social media. Stop jumping between screens and view and analyze leads in one spot. Set up smarter pipelines that trigger communication at the right time. Use the flexibility of multiple custom campaigns to automate prospect follow-up, member milestones, and club challenges. Use the conversation panel to track contacts across channels, simplify task management, and automate responses to unread messages. Guide prospects from seamless engagement to conversion with customized landing page and funnels design toolkit.

About

Nice One CRM is a simple CRM and business toolkit designed to help small businesses stay organised, follow up opportunities and manage everyday admin without complicated software. It brings enquiries, customers, quotes, invoices, tasks and follow-ups together in one easy-to-use dashboard, giving busy business owners a clearer view of what needs attention and what needs doing next. With Nice One CRM, you can record new enquiries, keep customer details and notes organised, track opportunities, create professional quotes, send invoices and make sure important follow-ups do not get forgotten. This helps reduce the risk of missed opportunities and makes it easier to move more enquiries towards paid work. Nice One CRM also includes Lead Finder, which helps you discover potential businesses you may want to approach. You can review prospects, save promising leads, generate outreach ideas and keep new opportunities organised alongside your existing customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

End-to-end platform for fitness businesses that want growth and member engagement

Audience

Trade, plumbers, builders, carpenters

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

£9.99
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 2.2 / 5
ease 2.5 / 5
features 2.5 / 5
design 2.2 / 5
support 2.5 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • Support team is responsive but you are always contacting them due to a poor system. App is easy to use.
  • Nothing. Every system within Hapana takes 5 steps when it should take 2. There is no intuitiveness to anything.
  • Absolutely nothing on the Hapana app is seamless. I can't say there is anything that blows me away, but it does get the bare minimum done.
  • I like how it's all integrated into one solution. This really helps make it easy for my team to use all the components.

Cons

  • Poor functionality Operations team is difficult They do not listen to you and fix things efficiently Over priced 2 year lock in contracts
  • Right from the migration there was nothing but issues. We are nearly 3 months post go live and our system is still essentially useless. Support from the company is condescending and dismissive. They couldn't even get their own contracts done correctly that's how much of a failure Hapana is.
  • Not user friendly, lags, setting schedule sometimes bugs and clients unable to book, sometime payments switch to cash without notification, horrible support, reporting inaccurate, payment gateway extortionate.
  • Not too much honestly. I can't put my finger on a feature I don't like. They've been very helpful with letting me know where they're going.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Hapana
Founded: 2012
Australia
hapana.com

Company Information

Nice One CRM
Founded: 2026
United Kingdom
niceonecrm.com

Alternatives

Alternatives

No Alternatives

Categories

Club Management Supported
Pilates Studio Supported
Yoga Studio Supported

Categories

CRM Supported

Club Management Features

Attendance Tracking Supported
Billing & Invoicing Supported
Check-In Manager Not Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Supported
Inventory Management Supported
Marketing Management Not Supported
Member Portal Supported
Membership Management Supported
Payment Processing Supported
Point of Sale (POS) Supported

Membership Management Features

Application Management Supported
Automatic Renewals Not Supported
Committee Management Not Supported
Dues Management Supported
Email Marketing Supported
Event Management Supported
Member Directory Not Supported
Member Portal Supported
Member Types Supported
Membership Database Not Supported
Nonprofit Membership Not Supported
Payment Processing Supported
Website Management Supported

Pilates Studio Features

Attendance Tracking Supported
Capacity Management Supported
Class Scheduling Supported
Marketing Management Not Supported
Member Management Not Supported
Online Payments Not Supported
Point of Sale (POS) Supported
Staff Management Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Not Supported
Online Payments Not Supported
Staff Management Supported

Integrations

Google Calendar Supported
Microsoft Outlook Supported
Zapier Supported

Integrations

Google Calendar Not Supported
Microsoft Outlook Not Supported
Zapier Not Supported
Claim Hapana and update features and information
Claim Hapana and update features and information
Claim Nice One CRM and update features and information
Claim Nice One CRM and update features and information