Hansen CISHansen Technologies
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Related Products
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About
Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability.
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About
Powercode's billing and provisioning software offers a comprehensive solution for Internet Service Providers (ISPs) to streamline operations and enhance customer satisfaction. The flexible billing system supports recurring services, one-time charges, referral credits, self-expiring discounts, and charges, allowing ISPs to manage customer transactions effectively. Automation features enable effortless invoice generation, with options to print, view, or email customer statements. Integration with various payment gateways facilitates credit card and ACH/EFT payments across multiple countries, ensuring seamless financial transactions. The provisioning component allows service plans to be defined based on criteria such as speed, usage, and bursting options. Utilizing the Powercode Bandwidth Management Unit (BMU), ISPs can set service options for VoIP, wholesale, and guarantor accounts, monitor usage and overages, and throttle customer accounts after specified usage thresholds.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Hansen CIS is ideal for energy, water, and utility providers seeking a compliant, scalable customer information system to modernize operations and improve customer experience across regulated and deregulated markets
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Audience
ISPs in need of a solution to automate billing processes, manage bandwidth provisioning, and enhance customer service operations
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Company InformationHansen Technologies
Founded: 1971
Australia
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/
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Company InformationPowercode
Founded: 2001
United States
www.powercode.com
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Categories |
Categories |
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Billing and Provisioning Features
Billing & Invoicing
Supported
Carrier Access Billing
Not Supported
Contract Management
Not Supported
Customer Accounts
Not Supported
Customizable Billing
Supported
Flexible Rate Tables
Not Supported
Internet
Not Supported
Order Management
Not Supported
Post-Paid Systems
Supported
Pre-Paid Systems
Supported
Provisioning
Not Supported
Rating
Not Supported
Self Service Portal
Not Supported
Service Order System
Not Supported
VoIP
Not Supported
Utility Billing Features
Account Management
Not Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Not Supported
Customer Management
Not Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Not Supported
Natural Gas
Not Supported
Non-Metered Billing
Not Supported
Online Payment Processing
Not Supported
Penalty / Cut-Off Processing
Not Supported
Rate Management
Not Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Not Supported
Work Order Management
Not Supported
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Integrations
FlowCommand
Not Supported
Google Sheets
Not Supported
Microsoft Excel
Not Supported
PagerDuty
Not Supported
ProPay
Not Supported
Unimus
Not Supported
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Integrations
FlowCommand
Supported
Google Sheets
Supported
Microsoft Excel
Supported
PagerDuty
Supported
ProPay
Supported
Unimus
Supported
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