Hansen CISHansen Technologies
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MultiBillingMuniBilling
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Related Products
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About
Hansen CIS is a customer information system designed for energy, utility, and water providers operating in complex regulatory environments. It supports the full customer life cycle, from onboarding and metering to billing, payments, and customer management. Hansen CIS helps utilities deliver transparent, efficient, and customer-centric digital experiences. The platform integrates seamlessly with existing operational and business systems. Built with deep regional and regulatory expertise, Hansen CIS adapts to local market requirements. Its modular architecture allows utilities to configure solutions without heavy customization. Hansen CIS enables providers to modernize operations while maintaining compliance and reliability.
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About
MultiBilling is a utility billing and customer information platform for municipalities, utilities, property managers, and service bureaus. It supports account and service management, configurable rates, billing and payment workflows, customer service, meter reading, and customer-facing online services. The platform is designed to handle utility billing operations across multiple service types and to connect with existing enterprise resource planning, property management, geographic information, and metering systems. Staff use a shared interface, while residents and other account holders can access online self-service tools for billing-related tasks. MultiBilling is offered as a cloud-based software service, with mobile capabilities for field meter-reading workflows. It serves organizations managing recurring utility charges and the operational processes around customer accounts, consumption, billing, and payments.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Hansen CIS is ideal for energy, water, and utility providers seeking a compliant, scalable customer information system to modernize operations and improve customer experience across regulated and deregulated markets
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Audience
Municipalities, Service Bureaus, Property Managers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationHansen Technologies
Founded: 1971
Australia
www.hansencx.com/hansen-suite/energy-and-utilities/hansen-cis/
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Company InformationMuniBilling
Founded: 2007
United States
www.multibilling.com
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Categories |
Categories |
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Utility Billing Features
Account Management
Not Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Not Supported
Customer Management
Not Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Not Supported
Natural Gas
Not Supported
Non-Metered Billing
Not Supported
Online Payment Processing
Not Supported
Penalty / Cut-Off Processing
Not Supported
Rate Management
Not Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Not Supported
Work Order Management
Not Supported
Billing and Provisioning Features
Billing & Invoicing
Supported
Carrier Access Billing
Not Supported
Contract Management
Not Supported
Customer Accounts
Not Supported
Customizable Billing
Supported
Flexible Rate Tables
Not Supported
Internet
Not Supported
Order Management
Not Supported
Post-Paid Systems
Supported
Pre-Paid Systems
Supported
Provisioning
Not Supported
Rating
Not Supported
Self Service Portal
Not Supported
Service Order System
Not Supported
VoIP
Not Supported
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Integrations
No info available.
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Integrations
No info available.
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