Related Products
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About
The complete self-healing IT solution for your enterprise. Thanks to its unique cognitive capabilities, HEAL prevents IT system failures before they even happen, letting you focus your time and energy on other aspects of your business. In a fast paced world where every second counts, it’s no longer good enough to detect and flag incidents after they have happened. A self-healing solution that predicts and prevents rather than just fix what’s broken, HEAL is a new age IT tool that uses AI algorithms and machine learning models to help enterprises run without a hitch. Using a patented technique called ‘workload-behavior correlation’, HEAL analyses all the aspects that go into the smooth running of an IT system (the cumulative volume, composition and payload), and reacts every time an abnormal behavior occurs, triggering either a healing action or a scaling action depending on the root cause of the problem.
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About
Helios is an AI-native RMM (remote monitoring and management) and PSA platform built for managed service providers. It unifies device monitoring, self-healing automation, patch management (Windows and third-party), Microsoft Defender security monitoring, Microsoft 365 health, one-click remote access, branded client portals and a full helpdesk into one hosted platform.
Where most tools bolt AI on as a summary feature, Helios is built around it: AI Ops answers plain-English questions about your fleet and acts on them, predicts disk failures days ahead, and correlates alerts so one outage raises one ticket. A built-in AI Service Desk Agent triages and replies to inbound email in seconds.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
IT teams and anyone seeking a cloud based solution to manage their security
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Audience
Managed service providers (MSPs), IT service companies, and internal IT teams managing Windows, macOS and Linux estates.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
£99/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHEAL Software
Founded: 2003
United States
healsoftware.ai/
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Company InformationHelios
Founded: 2024
United Kingdom
heliosmip.com
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Alternatives |
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Categories |
Categories |
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Application Performance Monitoring (APM) Features
Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions
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MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation Features
Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
RMM Features
Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management
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Integrations
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Windows Server
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Integrations
Anthropic
Apple iOS
Microsoft 365
Microsoft Defender for Business
Ubuntu
Windows 10
Windows 11
Windows Server
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