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About

Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.

About

RocketData is an easy-to-use platform to manage your company’s business information and reviews among 20+ location-based services: maps, search engines, all popular directories, GPS devices, and social networks. RocketData adds information about your company to these services, finds mistakes, fixes them, and protects your data automatically. RocketData also helps your business to engage with local customers wherever they are talking through. The platform monitors and gathers customer feedback and provides the tool to answer it from a single interface. Our integration list includes Google Maps, Yandex.Maps, Facebook, Instagram, TripAdvisor, Garmin, Waze, Here maps, OpenSreetMap, Navitel, Osmand, Tomtom, Citymaps2go, Uber, and many other integrations as well as local ones for every region. Using our service company gets total control on its digital information across popular location-based services and increases online visibility and foot traffic.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Hotels and hospitality businesses that want to manage online reviews and generate good guest reviews

Audience

Retailers & Department Stores, Foodservice and Hospitality, Banking & Insurance, Health Care & Services, Telecommunications, Automobile, Gambling and others

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

30$/month/property
Pricing is tiered according to property or group needs.
Free Version Supported
Free Trial Supported

Pricing

$158
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The tool constantly sends our business information including our location, catalogs, global directories, in addition to protecting this data and preventing unauthorized changes. The service guarantees follow-up opportunities based on the reputation of our information, allowing greater reliability to the clients we are looking for. Lead generation is a very useful solution, and its LinkedIn extension works best, directing us to it with just one click.

Cons

  • Sometimes the organization's information is often not updated in short periods of time which is annoying, however, it is nothing to worry about. Sometimes the interface can be slow to respond, which causes some interruptions in the operations we are performing, and the company's productivity suffers. The price may be a little high for a marketing information update service, however, when we started using it we realized the reasons for the cost, it is an excellent tool.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

GuestRevu
Founded: 2014
United Kingdom
www.guestrevu.com

Company Information

RocketData
Founded: 2017
Belarus
rocketdata.io

Alternatives

Alternatives

BrandWizard

BrandWizard

BrandWizard.io
ReviewPro

ReviewPro

Review Rank
Reviato

Reviato

EthosLink

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Local Marketing Features

Advertising Management Not Supported
CRM Not Supported
Email Marketing Not Supported
Feedback Management Supported
Live Chat Not Supported
NAP Management (Name/Address/Phone) Supported
Online Listings Management Supported
PR Management Not Supported
Reporting / Analytics Supported
Review Management Supported
SEO Management Not Supported
Social Media Management Not Supported
Store Locator Supported
Website Management Not Supported

Integrations

Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
For-Sight CRM Supported
Google Business Profile Supported
RoomRaccoon Supported
Tripadvisor Supported

Integrations

Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
For-Sight CRM Not Supported
Google Business Profile Not Supported
RoomRaccoon Not Supported
Tripadvisor Not Supported
Claim GuestRevu and update features and information
Claim GuestRevu and update features and information
Claim RocketData and update features and information
Claim RocketData and update features and information