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About

Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.

About

Rannko offers a simple and effective Review & Reputation software that builds on customer experience by taking control of your customer reviews, online presence with listings & overall reputation, everywhere it matters most. Our Mission By understanding the complexities of how reviews & accurate online information directly impact businesses, we're able to help build business better through a simple yet advanced set of review and reputation features. Reach new customers whilst helping you build the reputation you so rightly deserve. Why do businesses need more reviews? Businesses that have more reviews generally rank higher in search, businesses that have a high average of 4.5 stars and above rank even higher. Google and other sites alike also track your online reputation through your customer engagements, for example; your response rate or whether or not you answered a question on google my business. Rannko aides in helping you supercharge your reputation!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Hotels and hospitality businesses that want to manage online reviews and generate good guest reviews

Audience

Rannko is ideal for any business with a physical location. Whether a local business, national brand or agency looking to leverage new software tools

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

30$/month/property
Pricing is tiered according to property or group needs.
Free Version Supported
Free Trial Supported

Pricing

$49 / month
Review Manager: $49
PowerSync: $49
Social: $29
Pro Deluxe (all): $99
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.8 / 5
support 4.9 / 5

Pros & Cons from Real Users

Pros

  • Perfect for people like me who are too busy to deal with soliciting reviews and managing social media, etc.
  • The application syncs with Facebook, Yelp, Google and other social media/review platforms to monitor user reviews. Sends review notifications, and users may respond to them automatically or manually through text messages. Automatically sends review requests and reminders to customers and tracks their reviews. Easy to implement and use, and saves a lot of time and money.
  • Price Point. Simple to Use. Customer Support is awesome. Saved us a ton of money. Puts the business back in the driver seat. Takes the smoke and mirrors out of local seo and review management.
  • This company has helped me grow my book of business by 40% and reduced my amount of work. Not only does it take my work load off but it actually has core values that my clients focus on.
  • Rannko is very clean, simple to use, and essentially "plug and play" for any business. Rannko is constantly innovating and adding new features to increase value, providing support to assist with the introduction and use of the features if needed.

Cons

  • It's something that you ideally keep doing forever, so in that sense it's like going to the chiropractor or something. I feel like I get long-term ROI, though.
  • Can’t think of anything negative to say. This excellent marketing tool really helps small businesses save time and money by managing their digital reviews/social media outreach.
  • Only con I would say is it isn't a super sexy looking software, but that's normal for a startup.
  • Originally I was not sure how I felt about partnering with Rannko but now that we know the product and understand how to position it, we love it!
  • No complaints thus far. There are requirements to update certain social media accounts periodically, but this is due to requirements from the account providers and something that Rannko must have users manually accept to update.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GuestRevu
Founded: 2014
United Kingdom
www.guestrevu.com

Company Information

Rannko
Founded: 2017
United States
rannko.com

Alternatives

Alternatives

ReputationDefender

ReputationDefender

Gen Digital
ReviewPro

ReviewPro

Review Rank
Reviato

Reviato

EthosLink

Categories

Categories

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Reputation Management Features

Campaign Management Supported
Gamification Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Supported
White Label Not Supported

Integrations

Google Business Profile Supported
Axis LMS Not Supported
Bing Custom Search Not Supported
Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
ConsumerAffairs Not Supported
Facebook Not Supported
For-Sight CRM Supported
Foursquare Not Supported
Rent.com Not Supported
RoomRaccoon Supported
TireShop Not Supported
Tripadvisor Supported
Verizon Small Business Essentials Not Supported
Yelp Not Supported
Zapier Not Supported

Integrations

Google Business Profile Supported
Axis LMS Supported
Bing Custom Search Supported
Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
ConsumerAffairs Supported
Facebook Supported
For-Sight CRM Not Supported
Foursquare Supported
Rent.com Supported
RoomRaccoon Not Supported
TireShop Supported
Tripadvisor Not Supported
Verizon Small Business Essentials Supported
Yelp Supported
Zapier Supported
Claim GuestRevu and update features and information
Claim GuestRevu and update features and information
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