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About

Use GuestRevu to quickly and easily gather feedback from your guests and actively manage your online reputation. We give you the tools and the data you need to listen to, learn and earn from your guests. Understand your guest experience from their perspective with surveys & guest feedback. Branded surveys reflect your look and feel PLUS customizable questions mean you get the answers you need. Stop searching for reviews and save time with online reputation management. Reviews are collected from top review sites and displayed in one dashboard so you know what your guests are saying about you online – no matter where they say it. Encourage more online reviews with Google and TripAdvisor integration. Give guests the opportunity to leave a review on TripAdvisor or Google directly from your survey, boosting your review volume and your rankings. Keep on top of operations, maintenance, marketing and more with service tickets.

About

Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale! Automatically distribute information about your establishments on major directories, GPS, search engines, social networks, and review sites. Centralize the reviews left on your establishments whether they come from Google, Facebook, or TripAdvisor. Get regular reports, analyze them and respond to them from a single interface. Encourage your satisfied customers to leave you positive reviews on Google Business Profile. Optimize your website with a store locator and customizable pages per location. Make your point of sales stand out on the queries associated with your activity. Centralize messages received on Google Business Profile and easily reply to them centrally or locally. Let’s develop together your online visibility and your e-reputation to attract new customers to your points of sale!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Hotels and hospitality businesses that want to manage online reviews and generate good guest reviews

Audience

Companies and stores requiring a tool to drive additional in-store traffic through the internet

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

30$/month/property
Pricing is tiered according to property or group needs.
Free Version Supported
Free Trial Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GuestRevu
Founded: 2014
United Kingdom
www.guestrevu.com

Company Information

Partoo
France
www.partoo.co/en/enterprise

Alternatives

Alternatives

ReviewPro

ReviewPro

Review Rank
Reviato

Reviato

EthosLink

Categories

Categories

Live Chat Supported
Local SEO Supported
Mobile Marketing Supported
Online Ordering Supported
Payment Processing Supported
Review Management Supported
SEO Supported
Store Locator Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Supported
Sentiment Analysis Supported
Social Media Metrics Supported
Social Media Monitoring Supported
White Label Not Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Multi-Channel Collection Not Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Live Chat Features

Canned Responses Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Not Supported
Website Visitor Tracking Not Supported

Mobile Marketing Features

Channel Attribution Not Supported
Contextual Targeting Not Supported
Coupons Not Supported
Email Marketing Not Supported
Engagement Monitoring Supported
In-App Marketing Not Supported
Location-Based Marketing Not Supported
Push Notifications Supported
Text Messaging Not Supported
Text-to-Win Not Supported

Online Ordering Features

Integrated Gift Cards Not Supported
Menu / Product View Not Supported
Mobile Ordering Not Supported
Push Notifications Supported
Reporting / Analytics Supported
Rewards / Loyalty Program Not Supported
Secure Payment Processing Not Supported
Store Locator Not Supported
White-Label Not Supported

SEO Features

A/B Testing Not Supported
Artificial Intelligence (AI) Not Supported
Auditing Not Supported
Competitor Analysis Not Supported
Content Management Not Supported
Dashboard Supported
Google Analytics Integration Not Supported
Keyword Research Tools Not Supported
Keyword Tracking Not Supported
Link Management Supported
Localization Not Supported
Mobile Search Tracking Not Supported
Rank Tracking Not Supported
Revenue Management Not Supported
User Management Not Supported

Store Locator Features

Analytics Supported
Automatic Location Detection Not Supported
Directions Not Supported
Distance Calculation Not Supported
Event Promotions Not Supported
Mapping Not Supported
Product Search Filtering Not Supported
Promotions / Coupons Not Supported
Search Not Supported
White Label Not Supported

Integrations

Google Business Profile Supported
Tripadvisor Supported
Bing Not Supported
Cendyn CMS Supported
Cendyn Guestrev Supported
Cendyn Loyalty Supported
Cendyn Revintel Supported
Facebook Not Supported
Factual Data Not Supported
For-Sight CRM Supported
Google Assistant Not Supported
Google Cloud Platform Not Supported
Google Maps Not Supported
HERE Not Supported
Instagram Not Supported
ProspectIn Not Supported
RoomRaccoon Supported
Uber Not Supported
Waze Not Supported

Integrations

Google Business Profile Supported
Tripadvisor Supported
Bing Supported
Cendyn CMS Not Supported
Cendyn Guestrev Not Supported
Cendyn Loyalty Not Supported
Cendyn Revintel Not Supported
Facebook Supported
Factual Data Supported
For-Sight CRM Not Supported
Google Assistant Supported
Google Cloud Platform Supported
Google Maps Supported
HERE Supported
Instagram Supported
ProspectIn Supported
RoomRaccoon Not Supported
Uber Supported
Waze Supported
Claim GuestRevu and update features and information
Claim GuestRevu and update features and information
Claim Partoo and update features and information
Claim Partoo and update features and information