+
+

Related Products

  • SurveySparrow
    3,089 Ratings
    Visit Website
  • SurveyLegend
    1,881 Ratings
    Visit Website
  • Jotform
    9,009 Ratings
    Visit Website
  • Birdeye
    5,194 Ratings
    Visit Website
  • Mentornity
    99 Ratings
    Visit Website
  • Zendesk
    8,478 Ratings
    Visit Website
  • SurveyJS
    64 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Haast
    5 Ratings
    Visit Website
  • ScreenMeet
    35 Ratings
    Visit Website

About

Simple, yet powerful NPS solution designed to measure and boost customer happiness. Send customized NPS surveys that mirror your brand identity. Collect invaluable feedback on a daily basis. Survey your customers via in-app, web or email channels. Analyze real-time reports, monitor trends, identify happy customers and at-risk accounts. Utilize live insights and track NPS responses by channels, country, etc. Tag, prioritize product issues, assign to your team and follow-up to resolve the issue. Enrich customer experience, turn detractors into promoters and thank your brand advocates. Create automated workflows to request your satisfied customers to leave you a review on top review platforms, or ask them to join a referral program.

About

Keep your finger on the pulse of product quality. unitQ Monitor analyzes popular customer channels — including App Store reviews, Zendesk tickets, and social media — in over 100 languages to uncover potential issues with your product, in real time. Users are saying a lot about your product.unitQ Monitor helps you listen. Cross-channel monitoring unitQ Monitor scans and analyzes what customers are saying across popular channels, including the App Store, Zendesk, Reddit, Twitter, and more. Global feedback and insights Helpful insights aren’t limited to a single region, which is why we translate feedback from over 100 languages into English and monitor at a global scale. Identify actionable Quality Issues. We use machine learning to parse translated feedback and eliminate noise and false positives to surface Quality Issues that would otherwise stay buried. Real-time dashboards and reporting unitQ Monitor offers a dashboard that displays trending Quality Issues

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a review management software

Audience

Companies looking for a tool that scans and analyzes what customers are saying across popular channels, to uncover potential quality issues with their product, in real-time.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

GrowthScore
Founded: 2013
United State
growthscore.io

Company Information

unitQ
Founded: 2018
United States
www.unitq.com

Alternatives

Alternatives

HyperOrbit

HyperOrbit

HyperOrbit Labs
Surveyed

Surveyed

Spicyfy Ventures
Syncly

Syncly

Deep BlueDot
Vantage Pulse

Vantage Pulse

Vantage Circle
re:spondelligent

re:spondelligent

respondelligent

Categories

NPS Supported
Review Management Supported

Categories

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Supported
Social Sharing Not Supported
White Label Not Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Not Supported
Text Analysis Supported
Trend Analysis Not Supported

Reputation Management Features

Campaign Management Not Supported
Gamification Not Supported
Response Management Supported
Review Generation Supported
Review Monitoring Not Supported
Sentiment Analysis Supported
Social Media Metrics Not Supported
Social Media Monitoring Supported
White Label Not Supported

Integrations

Freshdesk Supported
HubSpot CRM Supported
HubSpot Customer Platform Supported
Intercom Supported
Ortto Supported
Reddit Not Supported
Salesforce Supported
Slack Supported
Zendesk Supported

Integrations

Freshdesk Not Supported
HubSpot CRM Not Supported
HubSpot Customer Platform Not Supported
Intercom Not Supported
Ortto Not Supported
Reddit Supported
Salesforce Not Supported
Slack Not Supported
Zendesk Not Supported
Claim GrowthScore and update features and information
Claim GrowthScore and update features and information
Claim unitQ and update features and information
Claim unitQ and update features and information