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About

Growki is an AI-powered customer engagement and CRM platform that helps businesses manage WhatsApp enquiries, leads, teams, follow-ups, and customer conversations from one shared workspace. Growki combines a shared team inbox, contact and lead management, sales pipeline tracking, conversation assignment, broadcasts, scheduled messaging, analytics, integrations, and AI-powered assistance. Its AI agents can help qualify leads, support follow-ups, prepare proposals, reactivate stalled opportunities, manage appointments, assist with collections, and improve revenue operations using shared customer and CRM context. Growki is designed to help businesses respond faster, organize customer communication, improve team collaboration, and convert more conversations into business opportunities.

About

SendApp is an omnichannel business communication and conversational automation platform designed to help companies manage customer interactions from a single interface. It supports the official WhatsApp Business API, WhatsApp conversations, Telegram, SMS, email, Instagram, Messenger, web chat and voice channels. SendApp provides a centralized team inbox, contact management, AI-powered customer assistance, automated workflows, notifications, campaigns and integrations with external applications and e-commerce platforms. Businesses can use SendApp to automate customer support, sales conversations, transactional notifications, appointment reminders and other communication processes. The platform is designed for companies, agencies, e-commerce businesses and professionals looking to centralize and automate customer communications.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Small and mid-sized businesses, startups, sales teams, customer support teams, founders, and operations teams that manage customer enquiries and leads through WhatsApp and digital channels. Suitable for education, healthcare, real estate, retail, e-commerce, hospitality, automotive, professional services, manufacturing, logistics, restaurants, and other customer-facing businesses.

Audience

Small and medium-sized businesses, enterprises, digital agencies, e-commerce companies, customer support teams, sales teams and professionals looking to centralize and automate customer communications across WhatsApp, web chat, social messaging, SMS, email and voice channels.

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Pricing

€19/month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 4.7 / 5
design 4.7 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • SendApp has made it easier for us to keep customer conversations organized and automate some of the messages we previously handled manually. Having the main communication tools available from one dashboard is especially convenient for our team.
  • We use SendApp for both WhatsApp customer conversations and marketing activities. Templates and automation have reduced a lot of repetitive work.
  • Order and delivery messages go out automatically and most people read them. The shared inbox lets dispatch and customer care work together without confusion. Setting up promo campaigns is also pretty straightforward.
  • For us, one of the most useful aspects of SendApp is the possibility of connecting it with our existing systems through APIs. This allowed us to automate several communication processes while our staff can still work from a simple interface.
  • We started using SendApp because managing WhatsApp conversations manually was becoming difficult. Having contacts, conversations and automations in one place has made things much easier for our team.

Cons

  • A few of the more advanced features took some time to get familiar with, but after learning how they work, they’ve helped us save time.
  • Meta's rules for WhatsApp marketing can initially be a little complicated to understand, but once everything is configured the daily workflow is straightforward.
  • Waiting for WhatsApp template approval can take longer than we’d like sometimes.
  • I would like to see even more examples in the technical documentation.
  • Setup took us a little time, especially the Meta side, but support helped us through it

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Growki
Founded: 2019
India
growki.com

Company Information

SendApp
Founded: 2019
Italy
sendapp.live

Alternatives

Alternatives

Wbotz

Wbotz

ByteWeb IT Solutions Private Limited
Insell

Insell

insell.io
WhatsHub

WhatsHub

Irtiqa Hub

Categories

CRM Supported
WhatsApp Marketing Supported

Categories

WhatsApp Marketing Supported

Integrations

WhatsApp Supported
Facebook Messenger Not Supported
Instagram Not Supported
Telegram Not Supported
TikTok Not Supported

Integrations

WhatsApp Supported
Facebook Messenger Supported
Instagram Supported
Telegram Supported
TikTok Supported
Claim Growki and update features and information
Claim Growki and update features and information
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Claim SendApp and update features and information