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About

OpenText GroupWise is a secure, enterprise-grade messaging and collaboration platform that combines email, calendaring, contacts, and scheduling into a single, flexible system. It is built for organizations that require strong security, compliance, and reliability across highly regulated industries such as government, education, utilities, and healthcare. The platform enables teams to customize the user interface, integrate with systems like Microsoft Exchange and Active Directory, and centrally manage contacts, address books, and shared calendars. GroupWise includes intelligent scheduling tools, travel-time adjustments, and collaboration features that help streamline workflows and improve daily productivity. Its security measures—such as multifactor authentication, encryption, and gateway protection—ensure that sensitive communications stay protected.

About

Its hard being productive when you spend half your time reading emails, and the other half flipping between platforms to tell your team about said emails. You need a single app thats going to help you move faster and keep everything and everyone on the same page. As a collaboration hub, Loop Email connects your team so you can chat, exchange files, and manage shared inboxes easily. It brings messages, emails and files in one app. Loop Email helps teams connect, collaborate and communicate all in one place. Available for Mac, Windows, iOS & Android.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

OpenText GroupWise is ideal for IT-managed organizations—especially in regulated industries—that require secure, centralized, and scalable email and collaboration tools

Audience

Teams that want a shared inbox solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$8 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • When I started using it for my mail in which i respond to many cases of support requests, I could immediately see how easy it is to use. I installed the app, connected my inbox and the inbox where the support requests are coming to and I was able to immediately assign emails to my colleagues. I can use my support account now in a more organized way, where I can see who from my team is responsible for each support request. If something is completed, you mark it as resolved and the email gets out of the way. The team loves the simplicity it brought to our daily work with support accounts.

Cons

  • Nothing specifically I don’t dislike, since both, the Mac and the Windows apps are very fast and intuitive - It would however help if there would be a web version available for Chrome OS.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OpenText
Founded: 1991
Canada
www.opentext.com/products/groupwise

Company Information

Loop Email
Founded: 2015
United Kingdom
www.intheloop.io

Alternatives

Alternatives

Spark Mail

Spark Mail

Readdle
GroupWise to Office 365 Migration

GroupWise to Office 365 Migration

Shoviv Software Pvt. Ltd.
Zimbra

Zimbra

Synacor
BlueMail

BlueMail

Blix
Newton Mail

Newton Mail

CloudMagic

Categories

Categories

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Collaboration Features

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Task Management Features

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Chat Features

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Email Management Features

Data Recovery
Email Archiving
Email Deletion
Email Discovery
Email Monitoring
Email Recall
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

AWS Marketplace
Axonius
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Rocketseed
TRANSEND
tenfold

Integrations

AWS Marketplace
Axonius
Gmail
Google Workspace
Microsoft 365
Microsoft Outlook
Rocketseed
TRANSEND
tenfold
Claim OpenText GroupWise and update features and information
Claim OpenText GroupWise and update features and information
Claim Loop Email and update features and information
Claim Loop Email and update features and information