Griffi

Griffi

n3tz
ServiceLine

ServiceLine

ServiceLine Technology
+
+

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About

Griffi is a cloud-based digital office assistant for trades and small service businesses. It brings customer enquiries, contacts, cases, tasks and business knowledge into one workspace. The optional AI Phone module answers and qualifies calls, records requests and can book appointments according to configured rules. Website chat captures questions and contact details, with live human takeover, while the optional inbox module sorts incoming email and prepares reply drafts. Griffi also prepares quotes, order confirmations, delivery notes, invoices, e-invoices and reminders, and supports appointment booking, calendar synchronization and SMS reminders. Users review and approve document drafts and configured actions before finalization or sending. Accounting exports include CSV files and a DATEV booking-data file; available workflows depend on the selected plan, modules and setup.

About

Professional software for home service professionals. ServiceLine manages every facet of your business affecting profitability – from marketing spend to labor reports. In The Field. Review customer notes View installed materials. Recommend different options. Create invoices. Accept payments. Track materials used. During A Call. Quickly schedule jobs. View a customer's history, lifetime revenue, and installed equipment. Track marketing dollars spent versus revenue generated. In The Office. Review your profitability on each job. Easily run reports on payroll and customers owed a tuneup. Track and manage inventory Create custom reports on jobs, invoices, customers, and more. Easily synchronize financial and customer information with QuickBooks.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Trades businesses (plumbing, electrical, roofing, painting, auto repair), property managers, and small local service businesses.

Audience

For servicepersons and handymen looking for a tool to help them manage field work efficiently

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

n3tz
Founded: 2022
Germany
griffi.ai/en/

Company Information

ServiceLine Technology
Founded: 2016
United States
goserviceline.com

Alternatives

Alternatives

FieldEdge

FieldEdge

Xplor
Smart Service

Smart Service

My Service Depot

Categories

Categories

Home Services Supported
HVAC Supported
Locksmith Supported
Plumbing Supported
Service Dispatch Supported
Work Order Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Locksmith Features

Billing & Invoicing Supported
CRM Supported
Dispatch Management Supported
GPS Tracking Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Processing Supported
Scheduling Supported
Work Order Management Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Not Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Supported
Job Management Supported
Job Tracking Not Supported
Mobile Access Supported
Routing Not Supported
Scheduling Not Supported
Self Service Portal Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Supported
Task Management Not Supported

Integrations

DATEV Supported

Integrations

DATEV Not Supported
Claim Griffi and update features and information
Claim Griffi and update features and information
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