Griffin3tz
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SWORDAccess Business Communications
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Related Products
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About
Griffi is a cloud-based digital office assistant for trades and small service businesses. It brings customer enquiries, contacts, cases, tasks and business knowledge into one workspace. The optional AI Phone module answers and qualifies calls, records requests and can book appointments according to configured rules. Website chat captures questions and contact details, with live human takeover, while the optional inbox module sorts incoming email and prepares reply drafts. Griffi also prepares quotes, order confirmations, delivery notes, invoices, e-invoices and reminders, and supports appointment booking, calendar synchronization and SMS reminders. Users review and approve document drafts and configured actions before finalization or sending. Accounting exports include CSV files and a DATEV booking-data file; available workflows depend on the selected plan, modules and setup.
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About
SWORD™ is a complete Customer Service and Job Shop management software application. The application is effective for Client Relationship Management (CRM) or Contact Management and includes contact and follow-up history logs. Plus SWORD™ has a robust capability for the creation of proposals, sales orders, services orders, estimates, contracts and invoices. Small business Manufacturing Resource Planning (MRP) system, which includes Job Costing for material and labor. Factory Equipment Maintenance Planning and Control Systems. Moreover, SWORD™ is a very powerful tool for tracking orders that need to be dispatched to internal or field service personnel. Available Configurations, standard Version for Windows XP, Vista, Windows 7, Remote Desktop to Microsoft Terminal Server. IP Client to IP Server for LAN & WAN configurations (requires Windows Server). SWORD includes solutions for several service business challenges.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Not Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Trades businesses (plumbing, electrical, roofing, painting, auto repair), property managers, and small local service businesses.
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Audience
Businesses seeking a customer service and job shop management solution
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$295 one-time payment
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Supported
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Company Informationn3tz
Founded: 2022
Germany
griffi.ai/en/
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Company InformationAccess Business Communications
abci-software.com/software_applications/sword_service_management/field_service_software.htm
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Supported
Contact Database
Supported
Contract Management
Supported
Customer Database
Supported
Dispatch Management
Supported
Electronic Signature
Not Supported
Inventory Management
Supported
Mobile Access
Supported
Payment Collection in the Field
Supported
Quotes / Estimates
Supported
Routing
Supported
Scheduling
Supported
Service History Tracking
Supported
Time Clock
Supported
Work Order Management
Supported
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Integrations
DATEV
Not Supported
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