Griffi

Griffi

n3tz
+
+

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About

Griffi is a cloud-based digital office assistant for trades and small service businesses. It brings customer enquiries, contacts, cases, tasks and business knowledge into one workspace. The optional AI Phone module answers and qualifies calls, records requests and can book appointments according to configured rules. Website chat captures questions and contact details, with live human takeover, while the optional inbox module sorts incoming email and prepares reply drafts. Griffi also prepares quotes, order confirmations, delivery notes, invoices, e-invoices and reminders, and supports appointment booking, calendar synchronization and SMS reminders. Users review and approve document drafts and configured actions before finalization or sending. Accounting exports include CSV files and a DATEV booking-data file; available workflows depend on the selected plan, modules and setup.

About

We help home service pros stop losing leads due to poor scheduling. Turn leads into booked appointments by automatically considering where your team will be, and where your customers live, before offering available time slots. Let them self schedule sales or service appointments without you needing to call, email, or text to confirm their location and availability. Stack appointments back to back with confidence, knowing Routezilla will minimize your driving distance from one location to the next. Unlock more efficient workflows by converting leads faster, integrating all of your systems, and reducing admin busy work. Simply input your services, hours of operation, and service areas into Routezilla. Customers simply enter their address into Routezilla and are sent times when your team will be in your customer's area. Your customers book based on your team's schedule and are automatically sent appointment reminders. Say goodbye to the endless back-and-forth when scheduling appointments!

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Trades businesses (plumbing, electrical, roofing, painting, auto repair), property managers, and small local service businesses.

Audience

Fleet managers and transportation companies looking for a solution to manage their routes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

€49/month
Plans start at €49/month, excluding VAT. New customers can try the agreed configuration free for 14 days; the trial becomes paid unless canceled by the end of day 14, or ends if no usable payment method is provided. Monthly subscriptions can be canceled with 14 days’ notice, effective at the end of the billing month. AI Phone, Inbox Agent, Appointments & Follow-up, and API/Integrations are separately priced modules; Premium includes the first three, while API/Integrations remains an add-on.
Free Version Not Supported
Free Trial Supported

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

n3tz
Founded: 2022
Germany
griffi.ai/en/

Company Information

Routezilla
Founded: 2012
United States
www.routezilla.com

Alternatives

Alternatives

The Service Program

The Service Program

Westrom Software

Categories

Categories

Cleaning Services Supported
Home Services Supported
HVAC Supported
Plumbing Supported
Service Dispatch Supported

Cleaning Services Features

Billing & Invoicing Not Supported
Client Management Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Not Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Supported
Work Order Management Supported

HVAC Features

Billing & Invoicing Not Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Not Supported
Technician Management Not Supported
Work Order Management Not Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Service Dispatch Features

Billing & Invoicing Supported
Call Center Management Supported
Contract Management Not Supported
Customer Database Supported
Inventory Control Not Supported
Job Management Supported
Job Tracking Supported
Mobile Access Supported
Routing Supported
Scheduling Supported
Self Service Portal Supported
Service History Tracking Supported
Technician Management Supported
Work Order Management Supported

Transportation Dispatch Features

Billing & Invoicing Supported
Computer Aided Dispatch Supported
Customer Database Supported
Emergency Dispatch Supported
Fuel Management Supported
Mileage Tracking Not Supported
Order Management Supported
Routing Supported
Scheduling Supported
Vehicle Tracking Supported

Integrations

DATEV Supported

Integrations

DATEV Not Supported
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Claim Griffi and update features and information
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