GridTracks

GridTracks

OrangeGrid
+
+

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About

GridTracks is the end-result of a GridControls configuration. It is the application end-user portal accessed and experienced daily by all internal users and integrated clients/vendors. OrangeGrid’s parent/child structure is an architecture optimized for easy consolidation and layering of multiple macro business processes. The result is maximal efficiency, visibility & accessibility of all key data and process operations, in real-time. In order to build a workflow solution that is optimized for highly complex processes, we decided to take a simplified approach to concept and functionality. The simplicity of design allows for ease of configuration and demonstrates the principle that complex problems don’t always require a complex solution. In business, workflows exist for the purpose of subdividing lengthy, complex and disjointed components of a single overarching process. Workflows are essential for any comprehensive, meaningful process improvements in that they allow for isolation.

About

ResolveGrid is an agentic AI field service platform that helps teams resolve complex equipment issues faster with AI guidance, computer vision, real-time video, and remote expert workflows. The platform brings technicians the next-best actions, visual context, enterprise knowledge, and workflow support they need at the point of service. ResolveGrid helps reduce unnecessary dispatches by enabling AI agents to triage and resolve issues remotely. Its capabilities include intelligent workflows, agentic diagnostics, visual inspection, remote collaboration, connected knowledge, training, and expert escalation. The platform carries workflow history and visual context into escalations so experts can support technicians without losing momentum. Built for modern field service organizations, ResolveGrid helps improve first-time fix rates, reduce service time, increase remote resolution, and deliver more consistent technician performance.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Developer teams and companies seeking a solution to build and deploy apps and systems

Audience

Field service teams, service leaders, technicians, remote experts, equipment manufacturers, enterprise service organizations, technical support teams, training teams, and companies that need agentic AI guidance, computer vision, remote expert workflows, real-time video support, technician training, knowledge management, dispatch reduction, first-time fix improvement, remote resolution, and field service workflow automation

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

No information available.
Free Version
Free Trial

Pricing

Contact Us
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

OrangeGrid
Founded: 2014
United States
www.orangegrid.com

Company Information

ResolveGrid
Founded: 2026
United States
resolvegrid.ai/

Alternatives

Alternatives

Plutomen Connect

Plutomen Connect

Plutomen Technologies
Librestream

Librestream

Librestream Technologies

Categories

Categories

Workflow Management Features

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Integrations

No info available.

Integrations

No info available.
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