GridTracksOrangeGrid
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Related Products
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About
GridTracks is the end-result of a GridControls configuration. It is the application end-user portal accessed and experienced daily by all internal users and integrated clients/vendors. OrangeGrid’s parent/child structure is an architecture optimized for easy consolidation and layering of multiple macro business processes. The result is maximal efficiency, visibility & accessibility of all key data and process operations, in real-time. In order to build a workflow solution that is optimized for highly complex processes, we decided to take a simplified approach to concept and functionality. The simplicity of design allows for ease of configuration and demonstrates the principle that complex problems don’t always require a complex solution. In business, workflows exist for the purpose of subdividing lengthy, complex and disjointed components of a single overarching process. Workflows are essential for any comprehensive, meaningful process improvements in that they allow for isolation.
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About
ResolveGrid is an agentic AI field service platform that helps teams resolve complex equipment issues faster with AI guidance, computer vision, real-time video, and remote expert workflows. The platform brings technicians the next-best actions, visual context, enterprise knowledge, and workflow support they need at the point of service. ResolveGrid helps reduce unnecessary dispatches by enabling AI agents to triage and resolve issues remotely. Its capabilities include intelligent workflows, agentic diagnostics, visual inspection, remote collaboration, connected knowledge, training, and expert escalation. The platform carries workflow history and visual context into escalations so experts can support technicians without losing momentum. Built for modern field service organizations, ResolveGrid helps improve first-time fix rates, reduce service time, increase remote resolution, and deliver more consistent technician performance.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Developer teams and companies seeking a solution to build and deploy apps and systems
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Audience
Field service teams, service leaders, technicians, remote experts, equipment manufacturers, enterprise service organizations, technical support teams, training teams, and companies that need agentic AI guidance, computer vision, remote expert workflows, real-time video support, technician training, knowledge management, dispatch reduction, first-time fix improvement, remote resolution, and field service workflow automation
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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PricingContact Us
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationOrangeGrid
Founded: 2014
United States
www.orangegrid.com
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Company InformationResolveGrid
Founded: 2026
United States
resolvegrid.ai/
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Alternatives |
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Categories |
Categories |
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Workflow Management Features
Access Controls/Permissions
Supported
Approval Process Control
Supported
Business Process Automation
Supported
Calendar Management
Supported
Compliance Tracking
Supported
Configurable Workflow
Supported
Customizable Dashboard
Supported
Document Management
Supported
Forms Management
Supported
Graphical Workflow Editor
Supported
Mobile Access
Supported
No-Code
Not Supported
Task Management
Supported
Third Party Integrations
Supported
Workflow Configuration
Supported
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Integrations
No info available.
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Integrations
No info available.
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