GreetDock

GreetDock

MB Helmar
Radman

Radman

Alpha Online
+
+

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About

GreetDock is a cloud-based website conversation tool for B2B sales and support teams, online stores, and agencies. It combines live chat with browser-based voice and video calls, visitor-consented co-browsing, and private team chat in a shared conversation record. Teams can see active website visitors and page history, share files, and guide visitors by pointing or highlighting; staff cannot click or type for them, and sensitive fields are hidden. Calls may be recorded, with transcripts and AI summaries saved to visitor records. AI can draft replies, but a person reviews and sends each one. A read-only MCP connection lets compatible AI clients access selected conversation, transcript, and visitor records through revocable, scoped tokens. The service is in private beta, with site compatibility reviewed before installation and onboarding from GreetDock.

About

Radman is a web-based live chat and customer support platform developed by Alpha Online. Businesses can add a chat widget to their website and manage customer conversations in a shared agent workspace. Teams can use saved replies, internal notes, conversation transfers, visitor information and reporting. Telegram connectivity and conversation translation are available, with features depending on the selected plan and configuration. The workspace also supports multiple sites, agent routing, conversation review and live supervision. Radman is designed for support and sales teams that need practical tools for handling website inquiries and coordinating responses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

B2B support and sales teams that want a person to answer website visitors.

Audience

Businesses and customer support teams managing website inquiries and sales conversations.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

A free 30-day private-beta trial requires no card and does not automatically convert to a paid plan. Paid plans are planned around monthly visitor volume; pricing has not been announced.
Free Version Not Supported
Free Trial Supported

Pricing

A 14-day free trial is available. Conversation translation requires a customer-provided OpenAI API key; separate OpenAI usage charges may apply.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

MB Helmar
Lithuania
greetdock.com

Company Information

Alpha Online
radman.chat

Alternatives

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Sellio

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RolChat

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GhostChat

GhostChat

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HelpCrunch

HelpCrunch

3.0 out of 5 stars

Categories

Live Chat Supported

Categories

Live Chat Supported

Integrations

ChatGPT Supported
Claude Supported
Cursor Supported
Model Context Protocol (MCP) Supported
OpenAI Not Supported
Telegram Not Supported

Integrations

ChatGPT Not Supported
Claude Not Supported
Cursor Not Supported
Model Context Protocol (MCP) Not Supported
OpenAI Supported
Telegram Supported
Claim GreetDock and update features and information
Claim GreetDock and update features and information
Claim Radman and update features and information
Claim Radman and update features and information