OneViewGranicus
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K4CommunityK4Connect
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Related Products
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About
In an always-on digital world, residents want to interact with the government on their own terms. OneView offers a full-featured service request management solution that simplifies service requests and provides a centralized hub for every resident interaction. OneView is a centralized, resident-focused solution for reporting and tracking service requests. As each request is received, it's routed to appropriate local government stakeholders to be fulfilled, with automated updates keeping residents informed. The government is adapting to changing resident expectations and finding ways to digitize and share information while providing services through the devices people use the most. Enable residents to request information or services online and report issues via a web portal, mobile app, email, or phone, as well as receive notifications about upcoming events. Manage resident relationships for every interaction and keep users up to date on service requests, programs, and events.
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About
K4Community is an enterprise engagement platform tailored for senior living communities, combining multiple resident-centric and staff tools into a unified technology ecosystem. Through a single sign-on dashboard, staff can manage communications, content, events, dining, work orders, and resident information, which supports centralized workflows and “create once, publish everywhere” content distribution. On the resident-facing side, Plus App provides a senior-friendly interface to connect residents with family, community updates, and staff. The platform also includes voice features powered by Alexa for hands-free access to services and daily information, Smart Home integration for ambient control (lighting, temperature, etc.), and resident check-in, an automated system that passively monitors check-ins to balance resident independence with safety. Digital signage and TV/direct broadcast features let communities push announcements, programming, and entertainment into common areas.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Governments and public institutions requiring a tool to manage residents and service requests
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Audience
Senior living operators and community managers wanting a tool to unify resident engagement, operational workflows, and smart technologies into a single, senior-friendly platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGranicus
United States
granicus.com/solution/govservice/oneview/
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Company InformationK4Connect
Founded: 2013
United States
www.k4connect.com/k4-community/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Alexa
Awardco
Brightly Asset Essentials
Canva
Eventbrite
FullCount
MatrixCare
MealSuite
Netsmart Homecare
PointClickCare
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Integrations
Alexa
Awardco
Brightly Asset Essentials
Canva
Eventbrite
FullCount
MatrixCare
MealSuite
Netsmart Homecare
PointClickCare
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