Intelligov

Intelligov

Intelligov Software
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About

Harness the power of the customer's voice to design services​ that meet the needs of your citizens and communities​. Understand the customer experience across all your access channels and use customer insight to drive positive change. Streamline management of formal customer interactions including complaints and FOI requests. We can help you develop a future-proof strategy for transforming customer and community engagement. We help public service organizations create opportunities for positive, meaningful citizen engagements that lead to real change in people’s lives. We work with a diverse range of organizations including local authorities, housing associations, national transport agencies, county police forces, government agencies and public bodies, education providers, and the NHS. GovMetric is more than a technology platform: we have over seventy-five years of collective customer and citizen engagement expertise. We don't settle for being just another supplier.

About

Intelligov Software provides cloud-based 311/CRM Municipal Software since 2008. Intelligov is based out of Columbia Maryland and is privately held. Feature-rich 311 Call Center Software for County and City governments. Whether you have individual departments or a central call center, our 311 software can meet all your needs. Create, design and customize your own services with your custom inputs. ​Comprehensive workflow system routes service requests to departments, individuals and outside vendors based on predefined rules, and provides custom alert emails. County / City custom mobile apps for Android and iPhone are connected to central system seamlessly. Track labor hours, equipment usage, and materials consumption on a service request bases.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses and companies in need of a solution to manage and improve citizen and customer engagement

Audience

Government organziations searching for a solution to manage and improve their operations

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

GovMetric
United Kingdom
www.govmetric.com

Company Information

Intelligov Software
www.intelligovsoftware.com

Alternatives

Alternatives

govDelivery

govDelivery

Granicus
NovoGov

NovoGov

Novo Solutions
Visual R&B IMS

Visual R&B IMS

CompuLink
Brightly SmartGov

Brightly SmartGov

Brightly (formerly Dude Solutions)
GovClarity

GovClarity

Digital Map Products
eCity

eCity

eCity Transactions

Categories

Citizen Engagement Supported
Government Supported

Categories

Government Supported

Government Features

Budgeting & Forecasting Not Supported
Code Enforcement Not Supported
Compliance Management Not Supported
Fixed Asset Management Not Supported
Inventory Management Not Supported
License Issuance Not Supported
Permit Issuance Not Supported
Purchasing & Receiving Not Supported
Self Service Portal Supported
Taxation & Assessment Not Supported
Utility Billing Not Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim GovMetric and update features and information
Claim GovMetric and update features and information
Claim Intelligov and update features and information
Claim Intelligov and update features and information