OneNumber

OneNumber

Vasudev
+
+

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About

Stay connected, organized, and on task with an easy-to-use phone solution that fits organizations of any size. Voice makes work calls less work. Make and receive phone calls using a work number on any device, anywhere. Start communicating more effectively. Voice can be customized to fit your day-to-day workflow. Number assignment, porting, and billing are neatly consolidated in the familiar G Suite Admin console. Google's powerful AI filters spam calls, transcribes voicemail automatically, and lets you configure your PBX. Integrations with Hangouts Meet and Calendar keep the focus on what's important. Voice can be deployed instantly — and globally — from anywhere, with less administrative work. Focus on what's important while staying connected on deskphones, smartphones, and the web.

About

Connect multiple phone numbers with your virtual number & never miss a call again. Let your team handle many calls at a time. OneNumber with welcome greetings through IVR and a personalized experience with self-help and the virtual receptionist is ready. Connects the callers directly with the department based on their IVR menu inputs. Bring mobility to your team's call handling as calls are forwarded directly to your employee's phone number. Track and monitor all your employee's performance down to each customer call and their performance. It gives access to detailed reports of your customer calls and get daily insights with up-to-date agents and call information. Monitor your business calls and team performance with timely recorded customer conversations. OneNumber calls placed at your virtual phone number are sent to your or your agent's number directly. No need to sit at their landline or office desk to answer calls.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Anyone who needs a phone number and solution for managing telephone calls online

Audience

Teams, and businesses interested in a tool to handle and forward many calls

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Pricing based on minutes used
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 5.0 / 5
ease 4.9 / 5
features 4.6 / 5
design 4.8 / 5
support 4.3 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • You get a free US phone number, reliable that you can call through an app, receive calls and sms, and also receive sms on email. Perfect.
  • This is the only software I’ve found that allows me the ability to have a free phone number for my small business.
  • Great for giving out as a contact number without having to give out your personal number. We use this for our pastor on-call. It also allows multiple people to have the app and keep up with voicemails. Easy to use.
  • Allows me to have a secondary phone number tied to my account (my phone number?) Can have outgoing/incoming calls/messages with good quality.
  • I love that Google voice, allows you to get a free phone number in your area code of choice, and when somebody calls in, it requires them to say their name. That way, you can hear who it is before answering it and know if it’s worth picking up of sending to voicemail.

Cons

  • You can only select US phone numbers. No worldwide phones available.
  • Features are somewhat limited, but this is to be expected from a free software.
  • There really aren't many negatives. It does what you expect it to do.
  • Sometimes calls won't connect. Costs $10 to change your phone number. Have a hard time receiving calls.
  • I don’t love that the voicemail portion says “google voice”, but it makes sense from google’s perspective.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Google
Founded: 1998
United States
cloud.google.com/voice/

Company Information

Vasudev
India
www.vasudev.com

Alternatives

Zoom Phone

Zoom Phone

Zoom Communications

Alternatives

RingCentral RingEX

RingCentral RingEX

RingCentral
SendMyCall

SendMyCall

EZphone Systems

Categories

Business VoIP Supported
Call Forwarding Supported
Telephony Supported
Voicemail Supported

Categories

Business VoIP Features

Call Parking Not Supported
Call Recording Supported
Contact Management Supported
Encryption Not Supported
IVR / Voice Recognition Not Supported
Ring Groups Not Supported
SIP Trunking Not Supported
Unified Communications Not Supported
Voice Quality Enhancement Not Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Supported
Inbound Reporting Supported
IVR / Voice Recognition Not Supported
Outbound Reporting Not Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Integrations

All-in-One Messenger Supported
AnswerForce Supported
Copper Supported
Facebook Messenger Not Supported
Fluents.ai Supported
Franz Supported
Gmail Supported
Google Workspace Supported
NumLookup Supported
Obihai Supported
PhoneNumberGuy Supported
Rambox Supported
SCRM Champion Supported
Splunk On-Call Supported
Stackreaction Supported
Teamstack Supported
Truecaller Not Supported
WhatsApp Not Supported
X (Twitter) Not Supported
YouTube Not Supported

Integrations

All-in-One Messenger Not Supported
AnswerForce Not Supported
Copper Not Supported
Facebook Messenger Supported
Fluents.ai Not Supported
Franz Not Supported
Gmail Not Supported
Google Workspace Not Supported
NumLookup Not Supported
Obihai Not Supported
PhoneNumberGuy Not Supported
Rambox Not Supported
SCRM Champion Not Supported
Splunk On-Call Not Supported
Stackreaction Not Supported
Teamstack Not Supported
Truecaller Supported
WhatsApp Supported
X (Twitter) Supported
YouTube Supported
Claim Google Voice and update features and information
Claim Google Voice and update features and information
Claim OneNumber and update features and information
Claim OneNumber and update features and information