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About

GoTime’s smart queue management system is a complete customer experience betterment product. It provides every needed ability for service-providing organizations, mainly enterprises, that desire a quickly integrated, customer flow efficient, comfortable and customer focused service flow. GoTime is designed to be used by everyone. It can be integrated with any system, and to be used or managed by any person out there. No technical knowledge necessary just plug&play. With GoTime you can feel comfortable that your business will run smoothly. Let our system digest the data gathered from your business and let you of future event and irregularities. You will have the power of state of the art machine-learning algorithms in the palm of your hand which will analyze the data from past events that took place in your business. Predict future events like: overcrowding, long delays or even the arrival of a customers with special needs. Get notified. And get prepared.

About

JRNI is a platform for scheduling and managing personalized experiences at scale. With apps for facilitating appointments, virtual queuing, and events, plus industry-leading analytics, JRNI helps businesses offer remote and in-person experiences that increase revenue, profitability, and efficiency, build customer relationships, and improve customer satisfaction and loyalty. By scheduling and managing personalized services, JRNI’s platform helps businesses shift from selling products to offering one-of-a-kind experiences. Industry leaders like Urban Outfitters, Dunelm, Visions Credit Union and U.S. Bank all use JRNI to deliver personalized experiences at scale. Visit us at https://www.jrni.com

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Smart Queue Management system for companies

Audience

JRNI primarily sells to banks and other financial services institutions, retailers and government agencies.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Quotes upon request. There are a number of elements that comprise pricing including users, locations, integrations etc.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

GoTime
Israel
gotime.it/queue-management/

Company Information

JRNI
Founded: 2009
United Kingdom
www.jrni.com

Alternatives

ScanQueue

ScanQueue

Tugadot Pty Ltd

Alternatives

Coconut Software

Coconut Software

Coconut Software Corporation
Q Waits Business

Q Waits Business

Boolean Array

Categories

Queue Management Supported

Categories

Queue Management Features

Appointment Scheduling Supported
Calendar Supported
Communication Tools Not Supported
Contactless Supported
Customer Surveys Not Supported
Dashboard Not Supported
For Banks Supported
For Government Not Supported
For Healthcare Not Supported
For Restaurants Not Supported
For Retail Supported
SMS Marketing Not Supported
Supports Multiple Counters Supported
Virtual Queue Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Not Supported
Recurring Appointments Supported
Room Booking Management Not Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Not Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Not Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Visitor Management Features

Alerts/Notifications Supported
Badge Management Not Supported
Document Management Not Supported
ID Scan Not Supported
Pre-Registration Supported
Registration Management Supported
Self Check-in Supported
Visitor Tracking Supported
Watch List Supported

Integrations

Salesforce Supported
Confer With Not Supported
Drupal Supported
Google Analytics Not Supported
Google Calendar Supported
Joomla! Supported
Mailchimp Supported
Mercaux Not Supported
Microsoft 365 Not Supported
Microsoft Outlook Not Supported
Radius8 Welcomer Not Supported
SendGrid Not Supported
Twilio Not Supported
WordPress Supported
Zapier Supported
Zendesk Supported
Zoom Not Supported
iCalendar Not Supported

Integrations

Salesforce Supported
Confer With Supported
Drupal Not Supported
Google Analytics Supported
Google Calendar Not Supported
Joomla! Not Supported
Mailchimp Not Supported
Mercaux Supported
Microsoft 365 Supported
Microsoft Outlook Supported
Radius8 Welcomer Supported
SendGrid Supported
Twilio Supported
WordPress Not Supported
Zapier Not Supported
Zendesk Not Supported
Zoom Supported
iCalendar Supported
Claim GoTime and update features and information
Claim GoTime and update features and information
Claim JRNI and update features and information
Claim JRNI and update features and information