GoCo

GoCo

GoCo.io, Inc.
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About

GoCo is modern HR, benefits and payroll built with flexibility and ease-of use in mind. Built to automate your existing manual process, GoCo is on a mission to eliminate the paperwork and spreadsheets, and replace them with delightful digital experiences your HR team and employees will love. Manage records, performance, time off, onboarding, benefits, and more all in one place. GoCo is a secure, compliant hub for sending, digitally signing, and organizing your sensitive HR documents and data. Unlike other HRIS platforms, GoCo is built to be flexible enough to support existing processes, policies, and providers, so you don't have to change the way you work just to adopt a modern HR system. HR is about people, and we believe that delivering great service to small businesses starts with customer love. That’s why every GoCo customer gets a dedicated Customer Success Manager whose only job is to bend over backwards to make your team successful.

About

Netchex is HR and payroll software built for the businesses that keep America running: restaurants, hotels, healthcare practices, auto dealerships, fitness clubs, and other teams with hourly, deskless, and frontline workforces. Payroll, HR, time and attendance, scheduling, benefits, recruiting, onboarding, performance, learning, and engagement live in one platform with one login. Built for organizations of roughly 50 to 500 employees, Netchex includes free project-managed implementation with data import, a dedicated Implementation Manager and Account Manager, and US-based, APA-certified support. Customer satisfaction is 4.8/5, with 90% of service calls answered in under a minute. OneScreen Payroll runs in about 15 minutes, and Mesh AI teammates add six specialists for payroll, people operations, analytics, anomaly detection, HR, and service. Nothing sensitive submits without human approval.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small to Medium Sized Businesses

Audience

Small Business, Mid-Size Business, Enterprise

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

GoCo starts at $5 per employee per month.
Get a custom quote built around your needs!
Free Version Not Supported
Free Trial Supported

Pricing

Netchex is priced on a per employee per month (PEPM) model. Contact Netchex for a quote based on your headcount and the modules you need.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.6 / 5
features 4.4 / 5
design 4.6 / 5
support 4.6 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.6 / 5
design 4.4 / 5
support 4.8 / 5

Pros & Cons from Real Users

Pros

  • I am very pleased with the ability to either manually enter timesheet hours or ask employees to clock in and out. Having all employee data in one place is an excellent resources, and I look forward to utilizing the benefits management portion of the platform to further streamline our onboarding process. Creating custom reports that can aggregate the needed data in one spreadsheet in minutes is also a feature I use regularly for many different HR tasks.
  • GoCo has a sleek, easy to use interface. We get compliments often about how easy and straightforward GoCo has made the onboarding process, which makes a great first impression on new employees who are just joining our agency! It also has vastly cut down on the administrative burden of scanning and filing paperwork into employee personnel files.
  • I like that all our on boarding processes are digital, organized, and user friendly. I really like how easy it is to start my hiring process.
  • GoCo, an easy to use HRIS system, has allowed our employees to have a seamless onboard experience. So many previously antiquated tasks are now easy to accomplish.
  • The interface is user friendly. Customer service is incredible. Always making improvements - I feel like my suggestions/feedback are heard.

Cons

  • The time off scheduling is difficult to manage with prorated part-time employees, as we have to create a new time off classification for each amount, whether they work 20 hours, 24 hours, 30 hours, or so on. We have a lot of part time personnel and this has made using the time off feature both time consuming and frustrating. Inability to edit benefit information as it changes (we switched dental plans mid-year and could not input this from the employer side at all), and also inability to find our carriers in the system, has made implementing benefits administration difficult.
  • It is a little high priced for our non-profit budget.
  • Some of the forms are not complete are can't be signed. Like the background check authorization. There is no field for my employees to sign. It's also a little clunky for the I-9 verification process. For instance, when the employees provide their social security card and ID in one area, I have to download and upload myself. The system is not aware that the documents have already been provided?
  • As an HR admin, there is a lot to learn. Integration with payroll has been challenging, based on how we need to track employee hours for invoicing and billing, but this may be an anomaly of our company.
  • There are a few things that don't integrate well with other products.

Pros & Cons from Real Users

Pros

  • It is easy to enter payroll and new employee information. I like the editor function where I can customize reports. friendly for employees and they can easily access and update their own information. They are constantly making changes/updates and looking for ways to improve.
  • It was a process to do our changeover, however, it was so less complicated as I thought it was going to be. I have enjoyed the change since March 2023.
  • I love all of the helpful training resources Netchex provides as well as having all employee information in one place.
  • Its easy to use, support is always there to help with any questions. I like how I can view each employee separate from each other.
  • Super easy to use, great training videos, professional and helpful customer service, easy to connect.

Cons

  • There is nothing I can really say I don't like about the software.
  • We have some issues with people not being able to use phones for clocking in and out. It was not a Netchex issue, it was operator error.
  • I haven't found any cons or things I dislike yet.
  • There are to many step just to process payroll. Set up was confusing.
  • Nothing I can think of. Very satisfied with the product.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GoCo.io, Inc.
Founded: 2015
United States
www.goco.io

Company Information

Netchex
United States
netchex.com

Alternatives

Alternatives

BambooHR

BambooHR

BambooHR®

Categories

Human Resources Supported
I-9 Compliance Supported
Onboarding Supported
Payroll Supported
Time Tracking Supported

Categories

HCM Supported
HR Compliance Supported
Human Resources Supported
Onboarding Supported
Payroll Supported
Recruiting Supported
Time & Attendance Supported
Training Supported

Benefits Administration Features

Claims Management Not Supported
COBRA Administration Supported
Deduction Management Supported
Disability Insurance Administration Supported
Employee Benefits Administration Supported
Flexible Spending Accounts Not Supported
FMLA Administration Not Supported
For Brokers Supported
For Employers Supported
FSA Administration Supported
Health Insurance Administration Supported
HIPAA Compliant Supported
Life Insurance Administration Supported
Online Benefits Enrollment Supported
Premium Billing Not Supported
Provider Management Supported
Retiree Administration Not Supported
Retirement Plan Management Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Not Supported
Compensation Management Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Not Supported

Onboarding Features

Course Management Not Supported
Document Management Supported
E-Verify / I-9 Forms Supported
Electronic Forms Supported
Electronic Signature Supported
Employee Handbook Supported
Employee Portal Supported
File Management Supported
Job Description Management Supported
Orientation Management Supported
Self Service Portal Supported
Task Management Supported
Tax Forms Supported
Training Management Not Supported

Payroll Features

401(k) Tracking Supported
Attendance Management Not Supported
Benefits Management Supported
Check Printing Supported
Compensation Management Supported
Deductions Management Supported
Direct Deposit Supported
Multi-Country Not Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Tax Compliance Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Supported

Performance Management Features

360 Degree Feedback Supported
Compensation Management Not Supported
Custom Rating Scales Supported
Customizable Templates Supported
Individual Development Plans Supported
On-going Performance Tracking Supported
Peer Appraisals Supported
Review Cycle Tracking Supported
Self Service Portal Supported
Self-Appraisals Supported
Skills Assessments Not Supported
Weighted Performance Measures Not Supported

Time Tracking Features

Automatic Time Capture Not Supported
Billable & Non-Billable Hours Not Supported
Billing & Invoicing Not Supported
Employee Database Supported
Expense Tracking Not Supported
Mobile Time Tracking Supported
Multiple Billing Rates Supported
Offline Time Tracking Not Supported
Online Time Tracking Supported
Overtime Calculation Supported
Time per Project Reporting Supported
Timesheet Management Supported
Vacation / Leave Tracking Supported

Benefits Administration Features

Claims Management Not Supported
COBRA Administration Supported
Deduction Management Supported
Disability Insurance Administration Not Supported
Employee Benefits Administration Supported
Flexible Spending Accounts Supported
FMLA Administration Not Supported
For Brokers Not Supported
For Employers Supported
FSA Administration Supported
Health Insurance Administration Not Supported
HIPAA Compliant Not Supported
Life Insurance Administration Not Supported
Online Benefits Enrollment Supported
Premium Billing Not Supported
Provider Management Not Supported
Retiree Administration Not Supported
Retirement Plan Management Supported

Human Resources Features

360 Degree Feedback Supported
Applicant Tracking Supported
Attendance Management Supported
Benefits Management Supported
Career Development Planning Supported
Compensation Management Supported
Compliance Management Supported
Employee Database Supported
Employee Lifecycle Management Supported
Onboarding Supported
Payroll Management Supported
Performance Management Supported
Recruiting Management Supported
Self Service Portal Supported
Succession Planning Not Supported
Time & Attendance Management Supported
Time Off Management Supported
Timesheets Supported
Training Management Not Supported

Onboarding Features

Course Management Not Supported
Document Management Supported
E-Verify / I-9 Forms Not Supported
Electronic Forms Supported
Electronic Signature Supported
Employee Handbook Not Supported
Employee Portal Supported
File Management Not Supported
Job Description Management Not Supported
Orientation Management Not Supported
Self Service Portal Supported
Task Management Supported
Tax Forms Supported
Training Management Not Supported

Payroll Features

401(k) Tracking Not Supported
Attendance Management Supported
Benefits Management Supported
Check Printing Not Supported
Compensation Management Supported
Deductions Management Supported
Direct Deposit Supported
Multi-Country Not Supported
Multi-State Supported
Reporting/Analytics Supported
Self Service Portal Supported
Tax Compliance Supported
Vacation / Leave Tracking Supported
W-2 and 1099 Preparation Supported
Wage Garnishment Not Supported

Performance Management Features

360 Degree Feedback Supported
Compensation Management Supported
Custom Rating Scales Not Supported
Customizable Templates Not Supported
Individual Development Plans Not Supported
On-going Performance Tracking Supported
Peer Appraisals Not Supported
Review Cycle Tracking Supported
Self Service Portal Supported
Self-Appraisals Not Supported
Skills Assessments Not Supported
Weighted Performance Measures Not Supported

Attendance Tracking Features

Absence Management Supported
Calendar Management Not Supported
Employee Scheduling Supported
Employee Time Clock Supported
FMLA Tracking Supported
Overtime Tracking Supported
Reporting/Analytics Supported
Self Service Portal Supported
Time Tracking Supported
Timesheets Supported
Vacation / Leave Tracking Supported

Employee Engagement Features

Benchmarking Not Supported
Cultural Alignment Not Supported
Employee Awards Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Not Supported
Messaging Not Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Not Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Supported
Vacation / Leave Tracking Supported

HR Compliance Features

Alerts / Notifications Supported
Certifications Management Not Supported
Communication Tools Supported
Customizable HR Documents Supported
Document Management Supported
Records Management Supported
Regulations Monitoring Supported
Reporting / Analytics Supported
Roles / Permissions Supported
Version Control Not Supported
Workflow Management Supported

Recruiting Features

Assessments Not Supported
Background Screening Supported
CRM Not Supported
Interaction Tracking Not Supported
Internal HR Not Supported
Interview Management Supported
Job Board Posting Supported
Job Requisition Not Supported
Onboarding Supported
Recruiting Firms Not Supported
Reference Checking Not Supported
Resume Parsing Supported
Self Service Portal Not Supported

Training Features

Academic / Education Not Supported
Asynchronous Learning Not Supported
Blended Learning Not Supported
Built-In Course Authoring Not Supported
Built-in LMS Supported
Certification Management Not Supported
Corporate / Business Not Supported
eCommerce Not Supported
Learner Portal Not Supported
Mobile Learning Supported
Simulation Not Supported
Synchronous Learning Not Supported
Training Companies Not Supported

Integrations

Finch Supported
Human Interest Supported
BizLibrary Not Supported
Checkr Supported
ClearCo Not Supported
Clover Not Supported
Google Sheets Supported
Gusto Supported
Homecare Homebase Not Supported
JazzHR Supported
Microsoft Teams Supported
Paylocity Supported
QuickBooks Online Supported
Rayven Supported
SpotOn Not Supported
SynergySuite Not Supported
Tekion Not Supported
Vestwell Not Supported
WorkBright Not Supported

Integrations

Finch Supported
Human Interest Supported
BizLibrary Supported
Checkr Not Supported
ClearCo Supported
Clover Supported
Google Sheets Not Supported
Gusto Not Supported
Homecare Homebase Supported
JazzHR Not Supported
Microsoft Teams Not Supported
Paylocity Not Supported
QuickBooks Online Not Supported
Rayven Not Supported
SpotOn Supported
SynergySuite Supported
Tekion Supported
Vestwell Supported
WorkBright Supported
Claim GoCo and update features and information
Claim GoCo and update features and information
Claim Netchex and update features and information
Claim Netchex and update features and information