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About

The “for all” platform has been designed to cater to a breed of “citizen campaign managers” without the need for any technical know-how. Enable training for 50+ use cases on the go (<10 mins) for effortless conversations across the customer journey. Train bots for seamless deployment across 15+ channels such as telephony, web, social, WhatsApp, and many more. Our ready-to-use templates for industries such as banking, insurance, automotive, ecommerce, etc. empower teams to save time and effort. Web SDK plus channel-specific integrations pave the way for easy deployment of designed bots across multiple channels within minutes. Add images, docs, short links, carousels, etc. to make text conversations visually engaging and enchanting for your customers. This unique feature allows for the conversion of text from one language to another without the need for typing manually for each language.

About

Quiq is a customer engagement solution delivering personalized interactions across SMS/Text Messaging, Apple Business Chat, Google's Business Messages, Live Chat, Twitter, Facebook, and WhatsApp. With Quiq’s Conversational Engagement Platform you can design conversational experiences your customers will love. Orchestrate conversational interactions involving both bots and humans. Any combination of native Quiq customer service chatbots, bots developed in third-party bot frameworks and human agents can participate in a conversation.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies needing a solution to build, automate, and train their AI-voice bots

Audience

Serving consumer-oriented brands with a large number of customer conversations to meet the demands of on-the-go consumers. Clients span retail, travel, gaming, online services, higher ed, and fin serv

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$250 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

gnani.ai
India
www.gnani.ai/products/assist365-bot-builder/

Company Information

Quiq
Founded: 2015
United States
quiq.com

Alternatives

Alternatives

Freshchat

Freshchat

Freshworks
Heyday AI

Heyday AI

Hootsuite

Categories

Categories

Conversational Marketing Features

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Integrations

Zendesk
Amazon Connect
Apple Business Chat
Avaya Cloud Office
Exotel
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Kik
NetSuite
Operata
Oracle CRM On Demand
Oracle Service
Salesforce
Topbox
Twilio
WhatsApp
X (Twitter)

Integrations

Zendesk
Amazon Connect
Apple Business Chat
Avaya Cloud Office
Exotel
Facebook Messenger
HubSpot CRM
HubSpot Customer Platform
Kaleyra
Kik
NetSuite
Operata
Oracle CRM On Demand
Oracle Service
Salesforce
Topbox
Twilio
WhatsApp
X (Twitter)
Claim Gnani Bot Builder Platform and update features and information
Claim Gnani Bot Builder Platform and update features and information
Claim Quiq and update features and information
Claim Quiq and update features and information