SmartSIP

SmartSIP

IntraNext Systems
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About

Buy toll-free numbers and local phone numbers from more than 160 countries without commitment. You can route incoming calls to any phone, PBX, or SIP worldwide. Our global network has multiple layers of redundancy. Make international outbound calls and show any of your business phone numbers as Caller ID. Connect our SIP trunks to your phone system or use the GCF softphone to make outbound calls. Easily set up and modify smart call routing features like auto-attendant / IVR, location & time-based routing, local ringback tones, simultaneous ring, customized greetings, call recording, voicemail, and more. Easily add or remove virtual numbers, change calling plans, download your invoices and call detail records, modify advanced features, reach live technical support 24/7, and contact your account manager.

About

SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a global cloud communications platform.

Audience

Companies and contact centers requiring a solution offering secure payment handling for VoIP telephony environments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$7.95 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Global Call Forwarding
Founded: 1996
United States
www.globalcallforwarding.com

Company Information

IntraNext Systems
United States
intranext.com/solutions/smartsip

Alternatives

Alternatives

Categories

Categories

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

SIP Trunk Features

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
e911
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers

Integrations

Avaya Experience Platform
Cisco CX Cloud

Integrations

Avaya Experience Platform
Cisco CX Cloud
Claim Global Call Forwarding and update features and information
Claim Global Call Forwarding and update features and information
Claim SmartSIP and update features and information
Claim SmartSIP and update features and information