GlensaGlanser
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Related Products
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About
Glensa is an AI assistant that makes product and technical documentation searchable for employees and customers. Teams upload PDF guides, manuals and product sheets, which Glensa indexes automatically. It interprets questions and retrieves answers from the relevant paragraphs in the organization's own documents rather than relying on generic AI knowledge. Glensa supports internal sales and support teams or provides a public, 24/7 self-service guide on a website or customer portal. A no-code admin interface lets teams manage source documents, set the assistant's tone and guardrails, and review unanswered questions to identify documentation gaps. Answers update when new manuals are uploaded. Designed for B2B manufacturers, wholesalers and distributors with extensive product ranges, Glensa is available as a module in Glanser's Function Library. Glanser is based in Jönköping, Sweden, and is a Litium Premium Partner.
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About
Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
B2B manufacturers, wholesalers and distributors with large product ranges and technical documentation
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Audience
Businesses and support agents seeking a tool to manage documentation, knowledge bases, and support tickets
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationGlanser
Founded: 2025
Sweden
www.glanser.com/glensa
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Company InformationTwig
United States
www.twig.so/
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Integrations
AI Agents Directory
Not Supported
Dash
Not Supported
Docusaurus
Not Supported
Docz
Not Supported
Dropbox Paper
Not Supported
Eclipse PHP
Not Supported
FuelPHP
Not Supported
GitBook
Not Supported
GitHub
Not Supported
Google Chrome
Not Supported
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Integrations
AI Agents Directory
Supported
Dash
Supported
Docusaurus
Supported
Docz
Supported
Dropbox Paper
Supported
Eclipse PHP
Supported
FuelPHP
Supported
GitBook
Supported
GitHub
Supported
Google Chrome
Supported
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