IssuTrax

IssuTrax

OnboarD Software
+
+

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About

Fill out a complete sales order in no time at all, GlassTrax has improved order entry speed for all of our customers. Add notes and comments to orders, add processes and fabrication work to give a complete price to customers. Select shapes from your optimization software’s library of shapes. Send the order directly out to your optimization software, add attachments to orders and specific lines, email, fax, or print your sales order, confirmation, and invoice directly to your customer. Do you know where each pending order is on your floor? GlassTrax will change the way you view the production on your warehouse floor. See how much glass has been processed in a day, week, month, or year. Get real-time updates on order statuses. Improve efficiency by setting capacity thresholds to create production schedules.

About

Enhancing the guest experience, staff productivity, communications, and revenue. Powerful and Intuitive Integrated suite of web and mobile facility maintenance and service automation tools for hotels, cruise lines, resorts, and other property owners to improve their spaces, assets, maintenance, communications, and guest service levels. IssuTrax™ is a flexible issue tracking & maintenance management software solution enhancing productivity, collaboration, and accountability by providing the tools and framework needed to provide the highest level of customer service. IssuTrax interconnects staff, locations, and resources in a centralized system that allows for real-time collaboration and providing a framework for creating, tracking and managing guest service order requests, maintenance tasks, safety and environmental issues, outside vendor work, and more.

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Businesses wanting a complete and affordable Glass software

Audience

Hospitality businesses looking for a facilities maintenance system that provides an intelligent automated workflow solution eliminating manual and paper processes

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

GlassTrax
glassfabricationsoftware.com

Company Information

OnboarD Software
Founded: 2000
United States
www.onbts.com

Alternatives

TutiCad

TutiCad

Flat Glass Digital Yazılım Limited Şirketi

Alternatives

SutiDesk

SutiDesk

SutiSoft
Jotika

Jotika

Jotika Software
Smart Glazier

Smart Glazier

Smart Glazier Software
Amadeus HotSOS

Amadeus HotSOS

Amadeus Hospitality
Elmo Anywhere

Elmo Anywhere

IBS Software
cruisePAL

cruisePAL

MariApps Marine Solutions
A+W Clarity

A+W Clarity

A + W Software

Categories

Glass Supported

Categories

Issue Tracking Supported
Work Order Supported

Complaint Management Features

Case Management Supported
Complaint Classification Supported
Corrective Actions (CAPA) Not Supported
Customer Complaint Tracking Supported
Feedback Management Supported
Forms Management Not Supported
Issue Tracking Supported
Quality Assurance Management Supported
Routing Supported
Self Service Portal Not Supported
Social Media Monitoring Not Supported
Survey Management Not Supported

Issue Tracking Features

Assignment Management Supported
Dashboard Supported
Escalation Management Supported
Issue Auditing Not Supported
Issue Scheduling Supported
Knowledge Base Not Supported
Project Management Not Supported
Recurring Issues Supported
Scheduling Not Supported
Task Management Supported

Work Order Features

Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Supported
Routing Supported
Scheduling Supported
Task Management Supported

Integrations

Smart Glazier Supported

Integrations

Smart Glazier Not Supported
Claim GlassTrax and update features and information
Claim GlassTrax and update features and information
Claim IssuTrax and update features and information
Claim IssuTrax and update features and information