Gigawatt AI

Gigawatt AI

Gigawatt
UMAX

UMAX

Itineris
+
+

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About

Gigawatt AI provides an AI-native software suite purpose-built for regulated utilities. Its Customer, Revenue, Service, Procurement, Power, and Market modules support essential utility functions through an AI-native Utility Data Fabric. Utilities can deploy modules incrementally alongside existing customer information, enterprise resource planning and operational systems, improving defined workflows without first replacing core technology. Founded by utility and AI transformation leaders and developed with direct input from top-tier utilities in the United States, Gigawatt supports secure, governed, and scalable AI adoption across regulated utility operations.

About

UMAX is a set of modern, configurable Customer Information System (CIS), CRM, Asset and Field Services Management solutions, specifically designed for Utilities and developed on the powerful Microsoft Dynamics 365 platform. Our solutions simplify daily tasks through automation and user-defined workflows, supported by insightful analytics and actionable data. Drive efficiency through automated processes, a simplified user experience and customer self-service capabilities, resulting in a guaranteed lower cost to serve. Increase customer insights through omni-channel features allowing you to pro-actively manage customer satisfaction. Streamline business processes through a flexible, highly configurable modular platform and seamless third-party integration. Take advantage of the powerful Microsoft platform and unleash the power of your Utility data.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Utilities

Audience

Companies and enterprises searching for a solution to optimize their business processes

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Company Information

Gigawatt
Founded: 2025
United States
gigawatt.ai/

Company Information

Itineris
United States
www.itineris.net/north-america/solutionforutilities/

Alternatives

Alternatives

UtilAbility

UtilAbility

Cogitate
Bynry SMART360

Bynry SMART360

Bynry INC
Bynry SMART360

Bynry SMART360

Bynry INC
UtilAbility

UtilAbility

Cogitate

Categories

Categories

Utility Management Systems Features

Billing & Invoicing Supported
Cable Not Supported
Customer Management Supported
Demand Planning Not Supported
Electricity Supported
Natural Gas Supported
Plant Management Not Supported
Service Call Management Not Supported
Trash Not Supported
Water Supported
Work Order Management Not Supported
Workforce Management Not Supported

Utility Billing Features

Account Management Supported
ACH Payment Processing Supported
Billing & Invoicing Supported
Cable Not Supported
Collections Management Supported
Customer Management Supported
Electricity Supported
Meter Management Supported
Metered Billing Supported
Move In / Move Out Supported
Natural Gas Supported
Non-Metered Billing Supported
Online Payment Processing Supported
Penalty / Cut-Off Processing Supported
Rate Management Supported
Service Call Management Supported
Trash Supported
Water Supported
Work Order Management Supported

Integrations

Microsoft Dynamics 365 Not Supported

Integrations

Microsoft Dynamics 365 Supported
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