GetFeedback

GetFeedback

SurveyMonkey
+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Jotform
    8,632 Ratings
    Visit Website
  • Sogolytics
    868 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • Podium
    2,128 Ratings
  • SurveyLegend
    1,882 Ratings
    Visit Website
  • Birdeye
    5,111 Ratings
    Visit Website
  • Coursebox AI
    98 Ratings
    Visit Website
  • Odoo
    1,694 Ratings
    Visit Website
  • Plauti
    124 Ratings
    Visit Website

About

Know your customers. Customer experience management designed specifically for Salesforce. Put customers at the center of your business. Seamlessly connect feedback data with Salesforce data to get a 360° view of the customer experience. When feedback data lives in Salesforce, it’s always current and actionable. Quickly respond to time-sensitive feedback and proactively make organizational changes that matter. Improve your customer experience in days, not months. Whether you're a Salesforce novice or guru, GetFeedback makes it easy to launch a CX program that works for you. Trusted by over 10,000 leading brands around the world.

About

When it comes to delivering positive experiences, cause-and-effect insight can be your most powerful tool. But without knowing which actions will yield real benefits, business decision-making can quickly become a guessing game. Relying on simple correlations, incomplete data, or—worse yet, faulty assumptions based on previous experience—can waste valuable time and resources. Verint Predictive Modeling can help. This innovative suite of solutions can deliver a 360-degree view of customer and employee experiences by measuring them across a variety of touchpoints and predicting the best, most effective ways to enhance them. Armed with this insight, you can make better, more informed decisions that can impact revenue, loyalty, retention, and competitive advantage.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Global brands that use Salesforce and want to gather insights about their customers

Audience

Brands of all kinds

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SurveyMonkey
Founded: 1999
United States
www.getfeedback.com

Company Information

Verint
Founded: 1994
United States
www.verint.com/voice-of-the-customer/predictive-modeling/

Alternatives

Alternatives

Extellio

Extellio

Extellio International AB
Delighted

Delighted

Qualtrics

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

5X
Campaign Monitor
Data Virtuality
Echoes
Geomant
Kapiche
KonnectzIT
Minitab Statistical Software
QEval
Salesforce
Salesforce Agentforce Education
Skypoint AI Platform
ethosIQ Customer Engagement Platform

Integrations

5X
Campaign Monitor
Data Virtuality
Echoes
Geomant
Kapiche
KonnectzIT
Minitab Statistical Software
QEval
Salesforce
Salesforce Agentforce Education
Skypoint AI Platform
ethosIQ Customer Engagement Platform
Claim GetFeedback and update features and information
Claim GetFeedback and update features and information
Claim Verint Predictive Modeling and update features and information
Claim Verint Predictive Modeling and update features and information