GetFeedback

GetFeedback

SurveyMonkey
Orbitrics

Orbitrics

Zivot Labs Inc
+
+

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About

Know your customers. Customer experience management designed specifically for Salesforce. Put customers at the center of your business. Seamlessly connect feedback data with Salesforce data to get a 360° view of the customer experience. When feedback data lives in Salesforce, it’s always current and actionable. Quickly respond to time-sensitive feedback and proactively make organizational changes that matter. Improve your customer experience in days, not months. Whether you're a Salesforce novice or guru, GetFeedback makes it easy to launch a CX program that works for you. Trusted by over 10,000 leading brands around the world.

About

Refine your customer and employee experience with real-time data driven decisions. Made for businesses of all sizes. Create simple and efficient surveys using our advanced web platform. Collect customer feedback through web, tablet or phone using our Android/iOS Apps. View detailed analytics on customer feedback and experience through our web dashboard. Take affirmative action based on our analytics to improve overall customer satisfaction. Online surveys work offline too. Data is stored on mobile devices until network is available. View deep analytics and insights based on the data entered by your survey takers. Optional feature to display your organization's offers and promotions​ during surveys. Choose from different question types ​like radio, checkbox, star rating, number rating, NPS etc. Support for taking surveys in multiple international languages. Support for various media types like images, videos etc during the survey​.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Global brands that use Salesforce and want to gather insights about their customers

Audience

Businesses and companies seeking a solution to refine their customer and employee experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$150 per year
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

SurveyMonkey
Founded: 1999
United States
www.getfeedback.com

Company Information

Zivot Labs Inc
Founded: 2013
India
orbitrics.com

Alternatives

Alternatives

SurveyOL

SurveyOL

SurveyOL.com
Extellio

Extellio

Extellio International AB

Categories

Categories

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Integrations

5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
Salesforce
Salesforce Agentforce Education
Wufoo

Integrations

5X
Campaign Monitor
Echoes
Kapiche
KonnectzIT
QEval
Salesforce
Salesforce Agentforce Education
Wufoo
Claim GetFeedback and update features and information
Claim GetFeedback and update features and information
Claim Orbitrics and update features and information
Claim Orbitrics and update features and information