GetFeedback vs. Industrytics Comparison


GetFeedback SurveyMonkey	Industrytics	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products SurveySparrow Transform organizations into brands by refining experiences with SurveySparrow. The experience management platform helps create not only engaging surveys but assists in closing the feedback loop efficiently. Supporting 70+ languages and dedicated NPS and Customer experience modules help better understand customer loyalty. SurveySparrow enables business organizations to collect feedback via a chat-like interface, gain insights, and make data-driven decisions to improve products, services, and customer experience. Set up automation and manage feedback with the in-built Ticket management tool. Monitor and manage online reviews efficiently with the Reputation management module. Join the bandwagon of 100k+ customers in 149 countries to deliver delightful customer experiences. 3,089 Ratings Visit Website Jotform Trusted by over 25 million users, Jotform is an all-in-one, no-code platform that simplifies data collection, automation, and online sales. Using its drag-and-drop Form Builder, businesses can create customized forms and surveys to collect leads, payments, and e-signatures. With 10,000+ templates and advanced features like conditional logic and 200+ integrations, Jotform streamlines workflows. Jotform's AI-powered Agents provide real-time customer support, guiding users through form submissions, answering questions, and ensuring a smooth experience while reducing manual intervention. These AI agents learn from interactions to improve responses, enhancing efficiency and customer satisfaction. The platform also includes a Store Builder to sell products and services, accept payments through 30+ gateways, and tools like Approvals and Report Builder to automate workflows and generate actionable insights. 9,009 Ratings Visit Website Sogolytics Sogolytics delivers speed, clarity, and scale through a powerful platform built for enterprise teams managing customer journeys and employee engagement surveys. Sogolytics streamlines the entire feedback cycle, from intelligent survey creation to real-time dashboards and automated text analysis. Whether your team is using the customer experience platform, employee engagement software, or the free survey maker, Sogolytics provides intuitive features, powerful analytics, and unmatched customization. Design sophisticated customer experience management flows in minutes. Automatically adapt questions based on logic and earlier responses. Pre-fill messaging based on user data. Then, visualize the results immediately. With sentiment analysis, turnkey reports, and real-time dashboards, your team can go from data to decisions in record time. Sogolytics’ survey software has a refreshingly human support model, available 24/7 and whenever you need a partner, not just a platform. 869 Ratings Visit Website Titan Build the forms, portals, documents, eSignatures, surveys, and workflows your business needs while keeping Salesforce at the center of it all. Titan brings these experiences into a single Salesforce-first platform, with data connected to Salesforce in real time rather than creating another place for it to live. Give customers, partners, and employees secure ways to interact with Salesforce. Collect and update information through dynamic forms, build branded portals, generate documents from Salesforce data, collect signatures, run surveys, and automate complex business processes. For forms and portals, Titan AI Studio gets you to a strong first version faster. Describe what you need in plain language and Titan creates the structure, fields, styling, and Salesforce mapping. Then refine the details in the visual builder. Titan AI understands your Salesforce data model, including objects, fields, and relationships, without accessing sensitive Salesforce record data. You get AI-assisted speed while staying in control of what gets built and how it works. Experience Studio and Document Studio bring these capabilities together, giving Salesforce teams one platform to build and manage customer-facing experiences, documents, and business processes. 378 Ratings Visit Website SurveyLegend SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys. Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics. Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool. It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement. SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals. 1,881 Ratings Visit Website Birdeye Birdeye builds AI agents for multi-location brands — trusted by the largest enterprise brands globally, including Sutter Health, Aspen Dental, Sun Auto and Caesars Entertainment. We give you AI coworkers at every location — for marketing, operations, and customer experience — that do the jobs your business needs done by employing multiple agents that work together to win AI visibility, convert demand, and deliver a consistent customer experience. Enterprise-Ready → Built for Scale SSO, audit logging, HIPAA, SOC 2, and GDPR. Role-based access, tiered approvals, and location-level reporting give corporate and local teams the control they need. So you stay in control while AI handles execution across hundreds of locations. With teams across the U.S., U.K., Australia, and India, Birdeye is redefining how enterprises win locally at scale. 5,194 Ratings Visit Website FormAssembly FormAssembly is an enterprise data collection and automation platform that enables organizations to capture clean, compliant data from the start. With the latest edition of the platform, FormAssembly Atlas, and its built-in AI assistant, Fai, forms and workflows build themselves, connect to Salesforce and other systems in just a few clicks, and ensure every record is structured, secure, and ready for automation or AI. In short, FormAssembly is designed to eliminate the manual work of form building and data cleanup. Collect, connect, and control AI-ready data faster than ever before. FormAssembly Atlas redefines enterprise data collection and automation. With your built-in AI assistant, Fai, you can instantly create branded, compliant forms, automate complex workflows, and connect clean, structured data across your entire tech stack. Ready to give FormAssembly a try? 525 Ratings Visit Website Coursebox AI Coursebox is an AI course creator and LMS in one: the easiest way to create exceptional training. Turn a prompt or the documents you already have into a full course with quizzes, videos and scenarios in minutes. Coursebox works like a senior learning designer on your team. Give Coursebox your goals, audience and documents, and it plans your entire course outline, then builds the full draft in minutes. Upload a PDF, Word doc or PowerPoint and Coursebox turns it into a full course. Everything the AI generates is fully editable. Edit with the drag-and-drop builder or by chatting with AI. Coursebox turns your content into quizzes and assessments, from a quick knowledge check per module to a full final exam. Even open-ended written answers are graded by AI, with an explanation of why each answer is right or wrong. An AI tutor is embedded in every course, answering learner questions and clarifying concepts in real time. Deliver training inside a fully branded portal with tracking and certificates, or export dynamic SCORM into any other LMS. Use your logos, colours and fonts, your custom domain name, and your branded emails, certificates and mobile app. Set a price, take payments and sell on your own branded page. Then track every sale, enrolment and completion from one dashboard. Coursebox fits into the stack you already run, from your LMS and payment tools to your HR and marketing systems. Enterprise plans add SAML single sign-on, and you can automate workflows with Zapier or the open API. Coursebox gives you unlimited learners on every plan. Your data is secure and your content is never used to train public AI models. Coursebox is independently certified GDPR compliant, and your data is hosted in the EU on ISO 27001-certified infrastructure. Trusted by leading organisations, with 300K+ courses created, 180+ countries and 100+ languages. 101 Ratings Visit Website Plauti For Salesforce and Microsoft Dynamics 365 CE teams who want to run reports, automation and AI only on data they can trust, Plauti is the native data-quality platform that diagnoses, cleans and makes data actionable without it ever leaving the CRM. Unlike bolt-on tools that export your data or native features that stop at detection, Plauti gives configurable, governed control across Salesforce and Dynamics — so the AI, analytics, and revenue engine on top can finally trust the data underneath. 123 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,729 Ratings Visit Website
About Know your customers. Customer experience management designed specifically for Salesforce. Put customers at the center of your business. Seamlessly connect feedback data with Salesforce data to get a 360° view of the customer experience. When feedback data lives in Salesforce, it’s always current and actionable. Quickly respond to time-sensitive feedback and proactively make organizational changes that matter. Improve your customer experience in days, not months. Whether you're a Salesforce novice or guru, GetFeedback makes it easy to launch a CX program that works for you. Trusted by over 10,000 leading brands around the world.	About Make important decisions using your key metrics and data from sales, marketing, accounting, human resources, project management, manufacturing, purchasing and more, and use stakeholder feedback to understand the "what" and "why" of all your business data with AI Understand supported insights and drive improvements for your business. Automated collection, storage, visualization and consolidation of the most important key figures, data and feedback through artificial intelligence. Tailor-made recommendations for action generated by AI for your company. Data-based decisions that help you achieve your business goals. With Industrytics, you continuously collect and connect data and key figures through interfaces to your software applications (ERP, CRM, accounting systems, time management, HR software, Excel spreadsheets, etc.) and receive feedback through automated feedback surveys.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Global brands that use Salesforce and want to gather insights about their customers	Audience 360° decision intelligence platform for companies
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Not Supported	Pricing No information available. Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information SurveyMonkey Founded: 1999 United States www.getfeedback.com	Company Information Industrytics Italy www.industrytics.com
Alternatives Sogolytics	Alternatives Sphinx iQ3 Le Sphinx
Extellio Extellio International AB	Hilighter SkillsBoard SAS
Feedbackly	SurveySparrow
AskNicely	Spark Chart
Delighted Qualtrics View All	SurveyLab View All
Categories Customer Experience Supported Customer Feedback Supported Customer Satisfaction Supported NPS Supported Online Quiz Makers Supported Survey Supported	Categories 360 Degree Feedback Supported Advertising Agency Supported Business Management Supported Buyer Intent Supported Complaint Management Supported Customer Experience Supported Customer Loyalty Supported Customer Satisfaction Supported Data Entry Supported Data Visualization Supported Digital Experience Platforms (DXP) Supported Employee Engagement Supported HR Analytics Supported Job Evaluation Supported Learning Experience Platforms Supported Market Research Supported Marketing Analytics Supported Mentoring Supported NPS Supported Survey Supported
Customer Experience Features Action Management Not Supported Analytics Supported Customer Segmentation Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Supported Sentiment Analysis Supported Survey Management Supported Text Analysis Supported Trend Analysis Supported Customer Satisfaction Features 360 Degree Feedback Supported Analytics Supported Call Reporting Not Supported Complaint Monitoring Supported Feedback Collection Supported Survey Management Supported Survey Features Custom Survey URLs Supported Data Analysis Tools Supported Email Marketing Supported Mobile Survey Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Supported Question Library Supported Site Intercept Survey Supported Skip Logic Supported Supports Audio / Images / Video Supported	Customer Experience Features Action Management Not Supported Analytics Not Supported Customer Segmentation Not Supported Dashboard Supported Feedback Management Supported Knowledge Management Not Supported Multi-Channel Collection Not Supported Sentiment Analysis Not Supported Survey Management Not Supported Text Analysis Not Supported Trend Analysis Not Supported Survey Features Custom Survey URLs Not Supported Data Analysis Tools Not Supported Email Marketing Not Supported Mobile Survey Not Supported Offline Response Collection Not Supported Paper Survey Not Supported Question Branching Not Supported Question Library Supported Site Intercept Survey Not Supported Skip Logic Not Supported Supports Audio / Images / Video Not Supported Show More Features 360 Degree Feedback Features Dashboard Supported Feedback / Surveys Not Supported Progress Tracking Not Supported Question Library Supported Rater Selection Supported Self Service Portal Not Supported Supports External Reviewers Not Supported Digital Experience Platforms (DXP) Features Alerts / Notifications Not Supported Auto-Tagging Not Supported Blogs Not Supported Calendar Not Supported Content Modeling Not Supported Digital Asset Management Not Supported File Sharing Not Supported Form Builder Not Supported Forums / Message Boards Not Supported Headless CMS Not Supported Knowledge Base Not Supported Performance Monitoring Not Supported Personalization / Segmentation Not Supported Reporting / Analytics Supported Surveys / Polls Not Supported Templates Not Supported User Management / Permissions Not Supported Version Control Not Supported Wiki Not Supported Workflow Management Not Supported Employee Engagement Features Benchmarking Not Supported Cultural Alignment Not Supported Employee Awards Not Supported Employee Guides Not Supported Employee Recognition Not Supported Feedback Management Not Supported Goal Management Not Supported Health & Wellness Programs Not Supported Performance Management Not Supported Pulse Surveys Supported HR Analytics Features Compensation Plan Modeling Not Supported Dashboard Supported HR Metrics Library Not Supported Leave & Absence Reporting Not Supported Predictive Modeling Not Supported Recruiting Management Not Supported Succession Planning Not Supported Talent Management Not Supported Trend Analysis Not Supported Turnover Tracking Not Supported Learning Experience Platforms Features Built-in Course Authoring Not Supported Content Sharing Not Supported Employee Portal Not Supported Gamification Not Supported Microlearning Not Supported Mobile Learning Not Supported Multi-User Collaboration Not Supported Recommendations Not Supported Reporting/Analytics Supported Self-Service Content Curation Not Supported Social Learning Not Supported Third Party Course Library Not Supported Marketing Analytics Features A/B Testing Not Supported Campaign Management Not Supported Channel Attribution Not Supported Customer Journey Mapping Not Supported Dashboard Supported Performance Metrics Not Supported Predictive Analytics Not Supported ROI Tracking Not Supported Social Media Metrics Not Supported Website Analytics Not Supported
Integrations Salesforce Supported 5X Supported Campaign Monitor Supported Echoes Supported Facebook Not Supported Google Not Supported Google Sheets Not Supported HubSpot CRM Not Supported HubSpot Customer Platform Not Supported Kapiche Supported KonnectzIT Supported LinkedIn Not Supported Microsoft Power BI Not Supported QEval Supported SAP CRM Not Supported Salesforce Agentforce Education Supported Show More Integrations View All 9 Integrations	Integrations Salesforce Supported 5X Not Supported Campaign Monitor Not Supported Echoes Not Supported Facebook Supported Google Supported Google Sheets Supported HubSpot CRM Supported HubSpot Customer Platform Supported Kapiche Not Supported KonnectzIT Not Supported LinkedIn Supported Microsoft Power BI Supported QEval Not Supported SAP CRM Supported Salesforce Agentforce Education Not Supported Show More Integrations View All 9 Integrations
Claim GetFeedback and update features and information Claim GetFeedback and update features and information	Claim Industrytics and update features and information Claim Industrytics and update features and information