GetFeedback

GetFeedback

SurveyMonkey
+
+

Related Products

  • SurveySparrow
    3,065 Ratings
    Visit Website
  • Jotform
    8,651 Ratings
    Visit Website
  • Sogolytics
    869 Ratings
    Visit Website
  • Titan
    376 Ratings
    Visit Website
  • SurveyLegend
    1,884 Ratings
    Visit Website
  • Birdeye
    5,192 Ratings
    Visit Website
  • FormAssembly
    525 Ratings
    Visit Website
  • Coursebox AI
    100 Ratings
    Visit Website
  • Plauti
    124 Ratings
    Visit Website
  • Odoo
    1,714 Ratings
    Visit Website

About

Know your customers. Customer experience management designed specifically for Salesforce. Put customers at the center of your business. Seamlessly connect feedback data with Salesforce data to get a 360° view of the customer experience. When feedback data lives in Salesforce, it’s always current and actionable. Quickly respond to time-sensitive feedback and proactively make organizational changes that matter. Improve your customer experience in days, not months. Whether you're a Salesforce novice or guru, GetFeedback makes it easy to launch a CX program that works for you. Trusted by over 10,000 leading brands around the world.

About

Groopit delivers actionable insights by aggregating data shared across platforms and disciplines – sales, success, support, marketing, product management, and all customer-facing employees. Groopit provides a big-picture view, making the patterns and anomalies visible to everyone involved. View, search, send, and empower everyone to inform their own decisions with real-time data from employees. The Groopit API makes integrating data into Excel, Power BI, Viva, and countless enterprise systems easy. Groopit offers Single Sign-On, advanced privacy, security, and HIPAA-enabled data protection. Enlist 10 employees or 10,000 to share real-time data: competitive intelligence, product feedback, sales insights, the voice of the customer, and any data needed to inform a decision. Data sharing Workflows combine fields to make real-time data sharing easy – images, location, tags, text, numbers, date & time, drop-down lists, tables, and flags. Make sensitive data hidden.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Global brands that use Salesforce and want to gather insights about their customers

Audience

Companies searching for a powerful Customer Experience platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

SurveyMonkey
Founded: 1999
United States
www.getfeedback.com

Company Information

Groopit
Founded: 2018
United States
groopit.co

Alternatives

Alternatives

Extellio

Extellio

Extellio International AB
sandsiv+

sandsiv+

SANDSIV
Benbria Loop

Benbria Loop

Benbria
Delighted

Delighted

Qualtrics
Microsoft Viva

Microsoft Viva

Microsoft

Categories

Customer Feedback Supported
NPS Supported
Online Quiz Makers Supported
Survey Supported

Categories

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Salesforce Supported
5X Supported
Airtable Not Supported
Campaign Monitor Supported
Echoes Supported
Google Analytics Not Supported
Kapiche Supported
KonnectzIT Supported
Microsoft Excel Not Supported
Microsoft Power BI Not Supported
Microsoft Teams Not Supported
Microsoft Viva Not Supported
QEval Supported
Salesforce Agentforce Education Supported
Slack Not Supported
Smartsheet Not Supported
Tableau Not Supported

Integrations

Salesforce Supported
5X Not Supported
Airtable Supported
Campaign Monitor Not Supported
Echoes Not Supported
Google Analytics Supported
Kapiche Not Supported
KonnectzIT Not Supported
Microsoft Excel Supported
Microsoft Power BI Supported
Microsoft Teams Supported
Microsoft Viva Supported
QEval Not Supported
Salesforce Agentforce Education Not Supported
Slack Supported
Smartsheet Supported
Tableau Supported
Claim GetFeedback and update features and information
Claim GetFeedback and update features and information
Claim Groopit and update features and information
Claim Groopit and update features and information