Related Products
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About
Genway AI is an AI-powered user research solution designed to help teams set research goals, conduct conversational interviews, and derive deep insights from customers, all in one unified workflow. Users define their research objective, and Genway’s digital interviewer autonomously schedules and conducts interviews. After interviews are complete, it provides real-time summaries, automatic tagging, theme detection, emotion and facial expression analysis, and quantitative metrics to help interpret findings. Genway supports contextual and usability studies such as prototype testing, churn analysis, or post-launch feedback, allowing researchers to quickly capture qualitative “thick data” at scale and feed results into existing workflows via integrations. Genway emphasizes privacy and enterprise readiness, being certified for GDPR, SOC 2, HIPAA, and CCPA compliance.
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About
User Intuition is a customer intelligence platform that conducts AI-moderated market research interviews via chat, voice, or video. The platform replaces traditional text surveys with natural conversations that uncover why customers buy, churn, or stay.
The software uses AI interview technology to ask intelligent follow-up questions based on customer responses, employing laddering methodology to reveal emotional drivers and hidden motivations behind customer decisions. User Intuition achieves 98% participant satisfaction through conversational interactions that encourage candid feedback.
Organizations use the platform to track brand health, gather shopper insights, obtain competitive intelligence, and test concepts with real consumers or vetted panel participants.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Product, UX/UX-research and innovation teams wanting a solution to conduct and analyze user interviews at scale to inform design, messaging and strategy
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Audience
Consumer insights, market researchers, product managers, customer success teams, and UX researchers at consumer product companies, subscription businesses, e-commerce brands, SaaS companies, and research agencies. Any organization that needs to understand why customers buy, churn, or stay—and requires insights fast enough to inform product decisions, marketing campaigns, and retention strategies.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$200 per study
$20 per interview including:
Access to 4M+ vetted respondents with industry-leading fraud detection—or bring your own customers AI-moderated interviews via chat, audio, or video Automated analysis and reporting for each study
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGenway
Founded: 2023
United States
www.genway.ai/
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Company InformationUser Intuition
Founded: 2025
United States
www.userintuition.ai/
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Integrations
ChatGPT
Claude
Cursor
Figma
HubSpot CRM
Jira
Segment
Slack
Stripe
Zapier
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Integrations
ChatGPT
Claude
Cursor
Figma
HubSpot CRM
Jira
Segment
Slack
Stripe
Zapier
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