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About

It's here. IT intelligence for the rest of us. Genuity is the only affordable, cloud-based platform for managing and monitoring your entire IT profile. Take your IT to the next level for only $29.99 per company, per month. Even in today’s digital age, where information is readily available, the IT market has thrived in the obstruction of market transparency. At Genuity, we’re betting that the world is ready for an alternative. Reduce time spent answering inquiries and researching pricing. Give everyone on your team more time (& money) to focus on tasks that matter. Eliminate auto-renew clauses, complex cancelation terms, surcharges, or any other unnecessary costs that add zero value to your operation. Gain greater control of your entire IT portfolio through enterprise-grade software and a community of IT pros.

About

Tonzio is a Windows-first IT operations platform combining endpoint visibility, network monitoring, Helpdesk, centralized Outlook email signatures, website blocking, reporting, and automation. It inventories Windows devices, applications, hardware, updates, monitors, and active-user context while collecting scheduled and on-demand diagnostics. Endpoint measurements track gateway and internet latency, packet loss, jitter, speed, uptime, and traffic patterns; network sentinels extend coverage to important sites and infrastructure. Helpdesk supports email-driven tickets, queues, SLAs, requester workflows, attachments, and linked-device context. Teams can apply website rules and manage Outlook signatures, then connect events, notifications, assets, dashboards, scheduled reports, exports, webhooks, and the scoped Client API. Security and configuration visibility includes antivirus, firewall, BitLocker, UAC, screen lock, MFA, login protection, session revocation, and audit history.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Smal to mid-sized businesses

Audience

Internal IT teams, managed service providers, service desks, and Windows-heavy organizations that need endpoint, network, support, and workplace-policy visibility.

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$29.99 per month unlimited
$29.99 per company per month with a 30-day FREE trial.
Free Version Not Supported
Free Trial Supported

Pricing

$29
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • Device telemetry is easily available, with historic stats as well. Helps to support issues with devices, see where the risks are. Also helps to keep track of warranties, contracts, and automated asset inventory. Haven't tried website blocking yet.

Cons

  • Adding barcode scanning for asset management would be nice

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Genuity
Founded: 2017
United States
gogenuity.com

Company Information

Tonzio
Founded: 2025
Newark, Delaware, United States
www.tonzio.com

Alternatives

Zulu Enterprise

Zulu Enterprise

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Alternatives

VIZOR

VIZOR

Vector Networks
Vendr

Vendr

Vendr.com

Categories

Categories

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Supported
Live Chat Not Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Supported
Network Monitoring Supported
Real-time Chat Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Not Supported
Ticket Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Supported
Depreciation Management Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Supported
Procurement Management Supported
Requisition Management Supported
Supplier Management Supported

Network Monitoring Features

Bandwidth Monitoring Not Supported
Baseline Manager Supported
Diagnostic Tools Not Supported
Internet Usage Monitoring Not Supported
IP Address Monitoring Supported
Real Time Analytics Not Supported
Resource Management Supported
Server Monitoring Supported
SLA Monitoring Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Contract Management Features

Buy Side (Suppliers) Supported
Completion Tracking Supported
Compliance Tracking Supported
Contract Lifecycle Management Supported
Electronic Signature Not Supported
Full Text Search Supported
Government Contracts Not Supported
Pre-built Templates Supported
Sell Side (Customers) Not Supported
Specialty Contracts Supported
Version Control Supported
Workflow Management Supported

IT Management Features

Capacity Monitoring Supported
Compliance Management Supported
Event Logs Not Supported
Hardware Inventory Supported
IT Budgeting Supported
License Management Supported
Patch Management Not Supported
Remote Access Supported
Scheduling Supported
Software Inventory Supported
User Activity Monitoring Supported

License Management Features

Automatic SKU Recognition Supported
Central LM Server Not Supported
Copy Protection Not Supported
History Tracking Supported
Node Management Not Supported
Online Activation Not Supported
Portable License Not Supported
Sarbanes-Oxley Compliance Not Supported
Timing Rights Not Supported
Trial License Not Supported

SaaS Management Features

License Management Supported
Onboarding Not Supported
Renewal Management Supported
SaaS Operations Management Supported
Shadow IT Detection Supported
Spend Management Supported
Subscription Management Supported
Usage Tracking / Analytics Supported
Vendor Management Supported

Service Desk Features

Change Management Not Supported
CMDB Not Supported
Incident Management Supported
IT Asset Management Supported
Knowledge Base Supported
Mobile Access Not Supported
Procurement Management Supported
Remote Control Not Supported
Self Service Portal Supported
SLA Management Supported

Help Desk Features

Alerts / Escalation Supported
Automated Routing Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Supported
Real-time Chat Not Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

IT Asset Management Features

Asset Tracking Supported
Audit Management Supported
Compliance Management Not Supported
Configuration Management Supported
Contract/License Management Supported
Cost Tracking Not Supported
Depreciation Management Not Supported
Inventory Management Supported
IT Service Management Supported
Maintenance Management Not Supported
Procurement Management Not Supported
Requisition Management Not Supported
Supplier Management Supported

Network Monitoring Features

Bandwidth Monitoring Supported
Baseline Manager Not Supported
Diagnostic Tools Supported
Internet Usage Monitoring Supported
IP Address Monitoring Not Supported
Real Time Analytics Supported
Resource Management Not Supported
Server Monitoring Not Supported
SLA Monitoring Not Supported
Uptime Monitoring Supported
Web Traffic Reporting Not Supported

Email Signature Features

Auto Update Supported
Campaign Specific Signature Not Supported
Content Creation Supported
Image Management Supported
Legal Disclaimer Not Supported
Signature Management Supported
Social Media Not Supported
Templates Supported

Web Content Filtering Features

Antivirus Not Supported
Automated Blacklist Not Supported
Browser-based Management Portal Supported
Category / Keyword Filters Not Supported
LDAP Integration Not Supported
Multi-Language Filtering Not Supported
Reporting / Analytics Not Supported
Roles / Permissions Supported
SSL Inspection Not Supported
Time-based Controls Not Supported
VPN Blocking Not Supported
White Label Not Supported
Whitelisting Not Supported

Integrations

AWS AppSync Supported
Cisco Meraki Supported
Expensify Supported
Google Workspace Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Okta Supported
OneLogin Supported
Plaid Supported
QuickBooks Accountants Supported
Salesforce Supported
Ubiquity Supported
Xero Supported

Integrations

AWS AppSync Not Supported
Cisco Meraki Not Supported
Expensify Not Supported
Google Workspace Not Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Okta Not Supported
OneLogin Not Supported
Plaid Not Supported
QuickBooks Accountants Not Supported
Salesforce Not Supported
Ubiquity Not Supported
Xero Not Supported
Claim Genuity and update features and information
Claim Genuity and update features and information
Claim Tonzio and update features and information
Claim Tonzio and update features and information