GenticFlow

GenticFlow

GenticFlow Ltd.
IGEL

IGEL

IGEL Technology
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About

GenticFlow is an IT support and endpoint-management platform for internal IT teams and managed service providers. It combines endpoint monitoring, operating-system patching, application inventory, Microsoft 365 management, user support, ticketing, investigations and technician tools in one workspace. Teams can start from a user request, monitoring alert or open ticket, review endpoint findings and recommended next steps, then use approved fixes or remote control, terminal and file-transfer tools. Technicians verify outcomes and keep actions and results with support records. GenticFlow provides built-in ticketing and connects with supported PSA and service-desk systems, plus identity, security, cloud and network tools. Native iOS and Android apps support mobile ticket and endpoint work. Smart is cloud-hosted; Hero adds workflow automation, API and MCP access, and a self-hosted option with a 500-endpoint minimum.

About

IGEL provides the next-gen edge OS for cloud workspaces. Our solutions offer you extreme CAPEX hardware cost savings, sharply reduced ongoing operating expenses, and a more secure and manageable endpoint management and control platform across nearly any x86 device. Work is now defined by what we do, not where we go. The widely distributed workforce is here to stay, and IGEL OS allows people to thrive in their work from anywhere, while organizations retain full management, control, and security of user endpoints regardless of which endpoint device they use. IGEL OS secures and simplifies digital workspaces in healthcare, finance, retail, higher education, government, and manufacturing organizations around the world. Its 100+ technology integrations lend full support of the latest unified communications tools, VDI platforms, DaaS, and SaaS-based applications from anywhere on any x86-64 device, including thin client, laptop, or tablet.

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Internal IT teams and MSPs that want monitoring, patching, tickets and remote support in one platform.

Audience

Companies of all sizes in search of a cost-effective job board platform

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$1.96/endpoint/month
Smart is $1.96/endpoint/month with a 12-month commitment and a 50-endpoint minimum; month-to-month pricing starts at $3.91/endpoint/month. Hero starts at 100 endpoints, and its self-hosted option requires a 500-endpoint minimum. Technician access is included with no per-technician fee. Optional dedicated hosting and onboarding may cost extra. Prices exclude VAT, sales tax, or other applicable taxes.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

GenticFlow Ltd.
Founded: 2025
Ireland
www.genticflow.com

Company Information

IGEL Technology
Founded: 2001
Germany
www.igel.com

Alternatives

Nizlo

Nizlo

Cloud 84 Holdings

Alternatives

KACE by Quest

KACE by Quest

Quest Software

Categories

RMM Supported

Categories

Endpoint Protection Features

Activity Log Supported
Antivirus Not Supported
Application Security Supported
Behavioral Analytics Not Supported
Device Management Supported
Encryption Supported
Signature Matching Not Supported
Web Threat Management Not Supported
Whitelisting / Blacklisting Not Supported

Integrations

Axonius Not Supported
Azure Marketplace Not Supported
Azure Virtual Desktop Not Supported
Citrix Enterprise Browser Not Supported
Citrix Workspace Not Supported
Freshdesk Supported
Google Workspace Supported
HaloPSA Supported
Island Not Supported
Jira Service Management Supported
MEINbusiness Not Supported
Microsoft Entra ID Supported
Okta Supported
Parallels RAS Not Supported
PowerTerm InterConnect Not Supported
PowerTerm Pro Not Supported
PrinterLogic Not Supported
SentinelOne Singularity Supported
Zscaler Not Supported
eG Enterprise Not Supported

Integrations

Axonius Supported
Azure Marketplace Supported
Azure Virtual Desktop Supported
Citrix Enterprise Browser Supported
Citrix Workspace Supported
Freshdesk Not Supported
Google Workspace Not Supported
HaloPSA Not Supported
Island Supported
Jira Service Management Not Supported
MEINbusiness Supported
Microsoft Entra ID Not Supported
Okta Not Supported
Parallels RAS Supported
PowerTerm InterConnect Supported
PowerTerm Pro Supported
PrinterLogic Supported
SentinelOne Singularity Not Supported
Zscaler Supported
eG Enterprise Supported
Claim GenticFlow and update features and information
Claim GenticFlow and update features and information
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Claim IGEL and update features and information