Countersoft GeminiCounterSoft
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Related Products
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About
Gemini can provide a solution to any number of scenarios you have. With our unique project templates Gemini can adapt the user interface and speak your project's taxonomy. The workspace feature allows you to focus on the data that really matter. Gemini's Issue Tracking removes the need to micro-manage the processing of issues and communication around them. You control what information is captured, the workflow and notifications. Bugs are natural part of software development, Gemini Bug Tracking helps you track, manage and resolve them faster. Integrated Testing allows you to make sure that those bugs won't come back. SCRUM, Kanban or whatever agile methodology you use Gemini has it all. Powerful sprint progress reports allows you to make sure that you will not miss your due date and upset your customers. With Gemini your help desk function is fully integrated with the rest of your organization so that the management of problems is no longer a problem for you.
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About
WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. It is easy to install and use but has many capabilities and is highly customizable. The server includes an integrated web client. It requires PHP 5.6 or newer and a MySQL, PostgreSQL or SQL Server database. The desktop client application is available for Windows, Mac and Linux. It requires version 2.0 of the WebIssues server. Read the WebIssues Guide for more information about installing and using WebIssues. If you have problems related to WebIssues, please visit the Support forum. Ideas and suggestions for improvements can be submitted using the Feature requests forum. Use the Issues tracker on GitHub to submit bugs. Join the WebIssues Team, an open-source community of developers and translators, and contribute to the project.
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Platforms Supported
Windows
Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Companies of all sizes looking for an Issue Tracking platform
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Audience
Companies searching for a multi-platform system for issue tracking and team collaboration
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$10 per user per month
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationCounterSoft
Founded: 2003
United Kingdom
www.countersoft.com
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Company InformationWebIssues
Poland
webissues.mimec.org
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Alternatives |
Alternatives |
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Categories |
Categories |
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Issue Tracking Features
Assignment Management
Supported
Dashboard
Supported
Escalation Management
Supported
Issue Auditing
Supported
Issue Scheduling
Supported
Knowledge Base
Not Supported
Project Management
Supported
Recurring Issues
Supported
Scheduling
Supported
Task Management
Supported
Bug Tracking Features
Backlog Management
Supported
Filtering
Supported
Issue Tracking
Supported
Release Management
Not Supported
Task Management
Supported
Ticket Management
Supported
Workflow Management
Supported
Help Desk Features
Alerts / Escalation
Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
Incident Management
Supported
Interaction Tracking
Supported
IT Asset Management
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Live Chat
Not Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Project Management Features
Agile Methodologies
Supported
Budget Management
Not Supported
Client Portal
Supported
Collaboration Tools
Supported
Cost-to-Completion Tracking
Supported
Customizable Templates
Supported
Gantt Charts
Supported
Idea Management
Supported
Kanban Board
Supported
Milestone Tracking
Not Supported
Portfolio Management
Not Supported
Resource Management
Supported
Time & Expense Tracking
Supported
Traditional Methodologies
Supported
Task Management Features
Collaboration
Not Supported
Create Subtasks
Supported
Gamification
Supported
Gantt Charts
Not Supported
Mobile Access
Supported
Percent-Complete Tracking
Supported
Progress Tracking
Supported
Recurring Tasks
Supported
Reporting/Analytics
Supported
Spreadsheet View
Supported
Task Board View
Supported
Task Planning
Supported
Task Scheduling
Supported
Task Tracking
Supported
Time Tracking
Supported
To-Do List View
Supported
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Issue Tracking Features
Assignment Management
Not Supported
Dashboard
Not Supported
Escalation Management
Not Supported
Issue Auditing
Not Supported
Issue Scheduling
Supported
Knowledge Base
Not Supported
Project Management
Supported
Recurring Issues
Not Supported
Scheduling
Not Supported
Task Management
Not Supported
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Integrations
CA Flowdock
Not Supported
Usersnap
Not Supported
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