LiveHelpSostanza
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Related Products
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About
Accelerate growth and customer happiness with instant, accurate answers automatically. Gamalon is less frustrating for you AND your customers. It learns from existing content like your website and sales training materials and ongoing conversations. Yes, it actually learns. Gamalon delivers useful knowledge that converts. No fake human chat responses, just clear, efficient communication. Gamalon performs like live chat (5%+ conversion) while reducing the need for human reps to answer customers over time. This is made possible because of its multi-turn responses and proactive engagement, both designed to lead customers to their goal, whatever it is. Enable your visitors to ask whatever they want, so that you can capture more top-of-funnel web traffic. No more forcing customers to wait for a response. Gamalon’s Patented AI approach is designed around interactive learning. This means your AI Chat can learn from every customer conversation.
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About
Thanks to our collaborations with many companies we have acquired experience in Digital Customer Care in many different markets. Listen to your clients and implement Customer Centricity: remain up to date with Facebook, Instagram , Twitter and Google My Business with a single interface and improve your online reputation. LiveChat allows real time communication with your clients, choosing from a fast approach with the Chat, a human approach with the VideoChat or an emotional one with the VoiceChat. Communication with clients from any platform: operators can provide assistance from Mobile, via the LiveHelp App or from any application. All conversations whatever channel they come from are routed into the LiveHelp Suite and assigned to operators based on custom parameters.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies and websites in need of a natural language AI platform to read, interpret and summarize text of their customers messages
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Audience
Live Chat software for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$499 per month
Free Version
Free Trial
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Pricing
$5.90 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGamalon
Founded: 2013
United States
gamalon.com
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Company InformationSostanza
Founded: 2004
Italy
www.livehelp.it/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Artificial Intelligence Features
Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)
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Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
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Integrations
Zendesk
Facebook Messenger
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Teams
Slack
WordPress
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Integrations
Zendesk
Facebook Messenger
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Teams
Slack
WordPress
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