Related Products
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About
Everything you need to turn your customers into your biggest growth engine. The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company. Orchestrate the customer journey across every function and create clients for life by delivering great outcomes at scale. Combine deep SaaS product analytics with personalized in-app engagements to deliver exceptional user experiences. Capture feedback, close the loop with respondents, and discover insights to ensure an exceptional customer experience. An open platform that acts as a central hub for customer data systems and provides actionable insights to every employee to make better decisions in service of the customer. Scale revenue growth through whitespace analysis, upsell and cross-sell playbooks, and streamlined renewals processes.
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About
Userflow helps B2B SaaS companies turn new signups into active, retained customers with AI-guided, in-app experiences built without code. Product and marketing teams use Adoption Studio to design and launch Tours & Guides, Checklists, Tooltips, Banners, Surveys, and a Resource Center—proactively guiding users from onboarding through ongoing feature adoption, and targeting each experience to the right users with built-in segmentation and analytics. FlowAI runs underneath all of it, and CS teams tap into that intelligence directly through Adoption Agent, which answers user questions on demand and guides them to the right in-app action the moment they ask. Userflow also runs on a bi-directional MCP: ask questions about your flow and user data, or build a new Flow, right from whatever LLM you're already using—Claude, ChatGPT, or otherwise. The result is faster time-to-value, higher activation and retention, and far less onboarding busywork pulled from engineering and support.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Product owners who want to understand user behavior and increase product adoption
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Audience
Companies, teams and developers requiring an user onboarding solution to build customized in-app tours, checklists and surveys
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$100/month
Userflow offers two products, and you can try either one free for two weeks, no credit card required, to start. Adoption Studio is the primary product—the no-code builder teams use to design and launch in-app guidance like tours, checklists, tooltips, and banners—starting at $500/month ($400/month billed annually) for 1,000 monthly active users, with usage-based tiers as you scale beyond that. Adoption Agent adds AI-powered, on-demand support on top of Studio, starting at $100/month ($80/month billed annually) with 500 AI credits included per month. Both include unlimited seats, three environments, and SOC 2 Type II, ISO 27001, and GDPR compliance.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationGainsight
Founded: 2009
United States
www.gainsight.com
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Company InformationUserflow
United States
userflow.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Not Supported
Contextual Guidance
Supported
Data Validation
Not Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Not Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
Mobile App Analytics Features
A/B Testing
Supported
Channel Attribution
Supported
Cohort Analysis
Supported
Funnel Analysis
Supported
In-App Events Tracking
Supported
Push Notifications
Supported
Retention Tracking
Supported
Revenue Tracking
Not Supported
Uninstall Tracking
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
Personalization Features
A/B Testing
Not Supported
Abandoned Cart Saver
Not Supported
Account Based Marketing
Not Supported
Behavioral Targeting
Supported
Campaign Segmentation
Not Supported
Content Analytics
Supported
Contextual Targeting
Not Supported
Customer Profiles
Not Supported
Experience Management
Supported
Recommendation Engine
Not Supported
Website Personalization
Supported
Product Management Features
Collaboration
Not Supported
Feedback Collection
Supported
Idea Management
Not Supported
Milestone Tracking
Not Supported
Prioritization
Not Supported
Product Roadmapping
Not Supported
Release Management
Not Supported
Requirements Management
Not Supported
Resource Management
Not Supported
Workflow Management
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
UX Features
Animation
Not Supported
For Mobile
Supported
For Websites
Supported
Heatmaps
Not Supported
Prototyping
Not Supported
Screen Activity Recording
Not Supported
Unmoderated Testing
Not Supported
Usability Testing
Not Supported
User Journeys
Supported
User Research
Not Supported
Web Analytics Features
Campaign Management
Not Supported
Conversion Tracking
Not Supported
Form Analytics
Not Supported
Goal Tracking
Supported
Keyword Tracking
Not Supported
Multiple Site Management
Not Supported
Pageview Tracking
Supported
Referral Source Tracking
Not Supported
Site Search Tracking
Not Supported
Time on Site Tracking
Not Supported
User Interaction Tracking
Supported
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Digital Adoption Platforms Features
Audience Segmentation
Supported
Content Creation
Supported
Contextual Guidance
Supported
Data Validation
Not Supported
In-App Training
Supported
Launch Management
Supported
Multi-Language
Not Supported
Self Service Tools
Supported
Surveys & Feedback
Supported
User Onboarding
Supported
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Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Mixpanel
Supported
Salesforce
Supported
Segment
Supported
Slack
Supported
Zendesk
Supported
BigLittle RevenUp
Supported
CaliberMind
Supported
DataJoy
Supported
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Integrations
HubSpot CRM
Supported
HubSpot Customer Platform
Supported
Mixpanel
Supported
Salesforce
Supported
Segment
Supported
Slack
Supported
Zendesk
Supported
BigLittle RevenUp
Not Supported
CaliberMind
Not Supported
DataJoy
Not Supported
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