Funeral Buddy

Funeral Buddy

CTV Software
Sparks Provider

Sparks Provider

Sparks Support
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About

FuneralBuddy is case management software purpose-built for Australian and New Zealand funeral homes, mortuaries and crematoriums. Most funeral software sold in Australia is built for the American market and stops short at the paperwork that matters locally. FuneralBuddy is built here. Electronic death registration is native to every case, with state-specific validation for NSW, VIC, QLD, SA, WA, TAS and NZ — lodgement errors are caught before they reach the registry, not after. The platform covers the full lifecycle: case whiteboard, first call wizard with transfer authority, arrangement wizard with compliant itemised quoting, BDM lodgement and certificate ordering, a branded family portal with e-sign and photo sharing, mortuary records with QR tagging, crematorium operations with trade billing, rostering and fleet, invoicing with Stripe and Xero/MYOB sync, purchasing and inventory, aftercare, and a report builder. Pricing is a monthly base plus a flat per-case fee. No setup fee.

About

Sparks Provider is Australian NDIS provider software built specifically for smaller provider businesses. It brings the essential weekly work together in one clear system: participant and staff records, rostering, notes, timesheets, invoices, service agreements, reports, NDIA claim files and Xero integration. Workers can access their own rosters, record attendance and complete notes through the web, iPhone or Android app. Client rosters can be reviewed, emailed individually or in a batch, or downloaded as PDFs. Sparks Provider costs $499 per year including GST for the whole business, with unlimited clients and workers. It was created by Kim Matthews, who runs two disability support businesses and wanted a simpler, more affordable alternative to oversized provider software. Small on purpose.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Funeral homes, mortuaries, and crematoriums in Australia and New Zealand

Audience

Small Australian NDIS providers, growing disability-support teams and providers considering a move from ShiftCare or spreadsheets.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$99 per month
Each plan is a monthly base fee plus a flat per-case fee — Starter $99/mo + $18/case, Professional $149/mo + $15/case, Enterprise $299/mo + $12/case. Cases are billed in arrears, so you only pay for cases you actually managed. No setup fee, no lock-in contract, and Enterprise has no per-user charge. 14-day free trial, no credit card. All prices AUD.
Free Version
Free Trial

Pricing

$499 per year
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.3 / 5
features 5.0 / 5
design 4.3 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • - Centralises personal information to be able to easily populate all required documentation. - Creates a streamlined process to be able to work through a whole funeral arrangement. - Easily customised products and services, along with prices, information and images to make selections easy. - Prompts where required information is missing and takes you directly to the source to complete. - Signing of documents remotely via secure link, or in person on tablet. - Family can complete personal information prior to meeting with Funeral Director. - Links directly to our government registration system, along with accounting software and email server. - Fast and clear responses from help desk when required. Regular system updates. - Easy to use on desktop, tablet and mobile device.
  • Support team are very responsive. Does all you need effectively and efficiently to manage a Funeral Home.
  • The ease of entering each client data on one occasion and Funeral Buddy manipulates the data to reproduce all the forms required for the industry. The ability to interact with the Registry of Births, Deaths & Marriages definitely makes this a lot easier and the ability to apply for a certificate from their office is only the click of a button. Once the invoice draft is prepared it will allow for printing or emailing directly to the customer for faster communication. Funeral Buddy then connects with the accounting system and allows for easy reporting to the Australian Tax Office. Support is quick and efficient too when needed.

Cons

  • - As a national program and the regulations for each state vary slightly, there are sections of information we don't require, though it is easy to skip over these.
  • Some sections are not relevant to our state therefore not used by our team
  • It takes a few case files to get used to where certain things are in the system when data is required to be extracted but once the navigation is learned, it has become easier.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

CTV Software
Founded: 2017
Australia
www.funeralbuddy.com.au

Company Information

Sparks Support
Founded: 2025
Australia
sparksprovider.app

Alternatives

Alternatives

No Alternatives
The Professional Programs

The Professional Programs

Association Computer Services
FDMS Network

FDMS Network

Aldor Solutions

Categories

Categories

Funeral Home Features

Cemetery Management
Cremation Management
Financial Reporting
Funeral Ledger
Lot Management
Merchandising
Pre-Need Management
Routing

Integrations

Xero
AWS App2Container
MYOB
Stripe
Telnyx

Integrations

Xero
AWS App2Container
MYOB
Stripe
Telnyx
Claim Funeral Buddy and update features and information
Claim Funeral Buddy and update features and information
Claim Sparks Provider and update features and information
Claim Sparks Provider and update features and information