Fullview RemoteVS

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Fullview:

About

Next-Gen Cobrowsing For Customer Support Teams Fullview reduces support times by offering instant context on customer issues through cobrowsing and session replays, eliminating the need for extensive explanations or screenshots. Start cobrowsing sessions with a single click, share screens, and control the user's screen for collaborative problem-solving without requiring downloads or links. Access real-time console data for efficient troubleshooting. Quick and easy to set up, Fullview is GDPR compliant and and offers customizable privacy settings to protect sensitive information.
RemoteVS:

About

​RemoteVS is an online sales service that leverages co-browsing technology to enhance customer interactions by allowing support agents to simultaneously navigate web pages with customers, facilitating real-time assistance and contract signing. The process is straightforward, customers access the service through their browser without the need for downloads, connect instantly with a support agent who initiates the remote session, and receive visual guidance through video, screen sharing, file sharing, or co-browsing. Key features include on-screen tools such as pointers and drawing utilities for annotations, file and image sharing capabilities supporting formats like PNG, JPEG, JPG, and PDF, a barcode reader for instant product information verification, automatic session recording with administrative review, and LiveView for real-time monitoring of support agents' activities and customer service statistics.
Fullview:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
RemoteVS:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Fullview:

Audience

We empower customer support and product teams to create better customer experiences.
RemoteVS:

Audience

Businesses seeking a solution to enhance customer engagement and streamline online consultations through real-time co-browsing and interactive support features
Fullview:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
RemoteVS:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Fullview:

API

Offers API Supported
RemoteVS:

API

Offers API Not Supported
Fullview:

Screenshots and Videos

RemoteVS:

Screenshots and Videos

Fullview:

Pricing

$50 per month
Free Version Supported
Free Trial Supported
RemoteVS:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Fullview:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
RemoteVS:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Fullview:

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported
RemoteVS:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Fullview:

Company Information

Fullview
Founded: 2019
Denmark
www.fullview.io
RemoteVS:

Company Information

RemoteVS
Republic of Korea
www.remotevs.com
Fullview:

Alternatives

RemoteVS:

Alternatives

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RemoteHQ

RemoteHQ

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Fullview:
RemoteVS:
Fullview:

Categories

Co-Browsing Supported
Remote Support Supported
RemoteVS:

Categories

Co-Browsing Supported
Fullview:

Remote Support Features

Diagnostic Tools Not Supported
File Transfer Not Supported
Live Chat Supported
Real-time Chat Not Supported
Remote Control Supported
Screen Sharing Supported
Session Recording Supported
Session Transfer Supported
Surveys & Feedback Not Supported
Fullview:

Integrations

Intercom Supported
Jira Supported
OneShot Supported
Zendesk Supported
RemoteVS:

Integrations

Intercom Not Supported
Jira Not Supported
OneShot Not Supported
Zendesk Not Supported
Fullview:
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RemoteVS:
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